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Tag: Cisco

Press Release by 2Ring - Jan 08, 2021

2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM

2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...


CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE
Press Release by 2Ring - Oct 07, 2020

2Ring Dashboards & Wallboards v8.0

2Ring Dashboards & Wallboards v8.0 is available as of today. Take a look at the latest features offered by 2Ring's real-time reporting solution! Read More...


CISCO DASHBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Press Release by 2Ring - Jul 31, 2020

2Ring Phone Services v7.6.5

2Ring Phone Services (IPPS) v7.6.5 is available as of today, July 31st, 2020. Read More...


CISCO IPPS NEW RELEASE PHONE SERVICES
Press Release by 2Ring - Jan 28, 2020

2Ring EMEA invites partners to a Dashboards & Wallboards Training in February 2020

As part of our commitment to enabling our partners to make the most of the market opportunity that 2Ring presents, we would like to offer you a new online training for 2Ring Dashboards and Wallboards. Read More...


2RING WEBINAR CISCO DASHBOARDS & WALLBOARDS DEPLOYMENT EMEAR TRAINING WEBINAR
Press Release by 2Ring - Sep 10, 2019

2Ring Dashboards & Wallboards v7.3

2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...


CISCO DASHBOARDS DASHBOARDS & WALLBOARS NEW RELEASE PCCE UCCE UCCX WALLBOARDS
Blog by 2Ring - Jul 19, 2019

Integrate your CRM with a Cisco Contact Center

Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...


BLOG CISCO CISCO CC AND CRM CRM INTEGRATION GADGETS GADGETS CRM INTEGRATION
Press Release by 2Ring - May 01, 2019

2Ring Achieves Multiple Cisco Compatibility Certifications

2Ring announced that its 2Ring Gadgets for Cisco Finesse v4.2 and 2Ring Dashboards & Wallboards v7.1 have achieved Cisco compatibility certification* with Cisco Finesse for Cisco Contact Center – UCCX and UCCE (incl. Packaged UCCE) release 12. Read More...


CERTIFICATION CISCO CISCO CERTIFICATION CISCO COMPATIBLE COMPATIBILITY
Press Release by 2Ring - Feb 13, 2019

2Ring Dashboards & Wallboards v7.1

2Ring Dashboards & Wallboards v7.1 is here, the first 7.x release enabling all of our existing customers (with valid support coverage) to seamlessly upgrade to this latest release - you can now also open a ticket requesting upgrade here. Read More...


2RINGCX CISCO DASHBOARDS NEW RELEASE PCCE RELAEASE NOTES UCCE UCCX WALLBOARDS
Press Release by 2Ring - Feb 03, 2019

2Ring Gadgets for Cisco Finesse v4.1 (updated to include v4.2 release notes)

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Nov 16, 2018

The Award for the Most Innovative Agent Tool goes to 2Ring Gadgets for Cisco Finesse

2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018. Read More...


AWARD CISCO CISCO AWARD GADGETS GADGETS FOR CISCO FINESSE INNOVATIVE TOOL PCCE UCCE UCCX