Tag / Category

Tag: PCCE

Press Release by 2Ring - Nov 28, 2022

2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements

2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...


AGENT CISCO CISCO FINESSE ENHANCEMENTS GA GA 6.2 GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX USABILITY
Blog by 2Ring - Apr 07, 2022

New Blog Series from 2Ring: CRM Integrations in Cisco Contact Centers

Welcome to a brand-new blog series from 2Ring that will provide you with consistent insights into integrating CRM system(s) within Cisco® Contact Centers. Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Oct 07, 2020

2Ring Dashboards & Wallboards v8.0

2Ring Dashboards & Wallboards v8.0 is available as of today. Take a look at the latest features offered by 2Ring's real-time reporting solution! Read More...


CISCO DASHBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Blog by 2Ring - Mar 25, 2020

Turn Cisco Finesse into an Attendant Console

Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...


2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Sep 10, 2019

2Ring Dashboards & Wallboards v7.3

2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...


CISCO DASHBOARDS DASHBOARDS & WALLBOARS NEW RELEASE PCCE UCCE UCCX WALLBOARDS
Press Release by 2Ring - Feb 13, 2019

2Ring Dashboards & Wallboards v7.1

2Ring Dashboards & Wallboards v7.1 is here, the first 7.x release enabling all of our existing customers (with valid support coverage) to seamlessly upgrade to this latest release - you can now also open a ticket requesting upgrade here. Read More...


2RINGCX CISCO DASHBOARDS NEW RELEASE PCCE RELAEASE NOTES UCCE UCCX WALLBOARDS
Press Release by 2Ring - Feb 03, 2019

2Ring Gadgets for Cisco Finesse v4.1 (updated to include v4.2 release notes)

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Dec 17, 2018

2Ring Dashboards & Wallboards v7.0

This is the biggest release of 2Ring Dashboards & Wallboards in 2Ring's history and the first release that enables end-users to manage layouts directly in the web client. Users do not need to go to a separate configuration tool anymore! Read More...


DASHBOARDS DASHBOARDS & WALLBOARDS NEW RELEASE PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Press Release by 2Ring - Dec 03, 2018

Connectors v6.2.x for 2Ring Dashboards & Wallboards

Four of our existing connectors for 2Ring Dashboards & Wallboards (Cisco UCCX, Cisco UCCE, Cisco Unity, and ServiceNow) have a new version available. Read More...


2RINGCX CONNECTORS DASHBOARDS DASHBOARDS & WALLBOARDS PCCE UCCE UCCX WALLBOARDS
Press Release by 2Ring - Nov 16, 2018

The Award for the Most Innovative Agent Tool goes to 2Ring Gadgets for Cisco Finesse

2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018. Read More...


AWARD CISCO CISCO AWARD GADGETS GADGETS FOR CISCO FINESSE INNOVATIVE TOOL PCCE UCCE UCCX