Tag / Category

Tag: 2Ring Dashboards & Wallboards

Press Release by 2Ring - Dec 22, 2022

2Ring Dashboards & Wallboards v8.8

2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...


2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT ANALYTICS CISCO DASHBOARDS & WALLBOARDS FIVE9 GENESYS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES SQL WEBEX CONTACT CENTER
Press Release by 2Ring - Oct 17, 2022

2Ring Dashboards & Wallboards 8.7 and a New Connector for Five9

2Ring announces a brand new Five9® connector, and also a minor release of 2Ring Dashboards & Wallboards – 8.7.0. Read More...


2RING DASHBOARDS & WALLBOARDS 8.7 DASHBOARDS DW FIVE9 FIVE9 CONNECTOR NEW RELEASE RELEASE NOTES WALLBOARDS
Press Release by 2Ring - Apr 26, 2022

Amazon Connect Connector for 2Ring Dashboards & Wallboards

2Ring is excited to announce the Amazon Connect Connector for 2Ring Dashboards & Wallboards. Read More...


2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT AMAZON CONNECTOR DASHBOARDS WALLBOARDS
Press Release by 2Ring - Apr 25, 2022

ServiceNow Connector for 2Ring Dashboards & Wallboards (updated with 7.3.2 details)

2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS SERVICENOW WALLBOARDS
Blog by 2Ring - Jan 05, 2022

2Ring is Redefining Hybrid Work with the Power Tool

In the last two years we’ve seen changes like never before. The global pandemic has ushered us into unprecedented times, but at the same time enabled companies to re-invent themselves. One of the major adaptations in recent times has been a shift in workforce location, and working from home is becoming the norm, not the exception. Read More...


2RING DASHBOARDS & WALLBOARDS BLOG DASHBOARDS KEVIN SCHLEISING POWER TOOL REALTIME REPORTING WALLBOARDS
Press Release by 2Ring - Dec 07, 2021

End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v8.0.x-8.3.2 (2Ring DW)

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING DW DASHBOARDS END OF MAINTENANCE WALLLBOARDS
Blog by 2Ring - Mar 30, 2020

The Importance of Real-Time Reporting in Contact Centers

“If you can’t measure it, you can’t improve it,” Peter Drucker (the author of The Effective Executive, a leadership book bestseller), is often quoted. This statement is true on multiple business levels, and certainly also applicable in a mission critical, fast-paced and dynamic contact center environment. Read More...


2RING DASHBOARDS & WALLBOARDS BLOG DASHBOARDS MEASURING DATA REALTIME DATA REALTIME REPORTING WALLBOARDS
Blog by 2Ring - Oct 04, 2019

Increase Customer & Agent Engagement: The Importance of Real Time Data within the Contact Centre

As both the Business to Consumer & Business to Business marketplace evolve all customers are looking for a quick, efficient & improved service. The ability to monitor and react to the performance of the customer contact center is vital for organizations to meet the service expectations of potential new customers & existing customers alike. Read More...


2RING DASHBOARDS & WALLBOARDS ANALYZE DATA CONTACT CENTER INSIGHTS CUSTOM LAYOUTS DASHBOARDS KPIS REALTIME DATA REALTIME REPORTING WALLBOARDS
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v6.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS EOL EOM END OF MAINTENANCE WALLBOARDS
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v1.x-5.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE EOL EOM WALLBOARDS