Tag: 2Ring Dashboards & Wallboards
2Ring Dashboards & Wallboards v9.1 – Enabling Upgrades
2Ring Dashboards & Wallboards (DW) v9.1 is available as of today. Upgrades to DW9.1 are now available. Existing customers on an older release (9.0.0 and older) can now upgrade to DW9.1 while preserving their current configuration. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS NEW RELEASE RELEASE NOTES
2Ring Dashboards & Wallboards v9.0
2Ring Dashboards & Wallboards (DW) v9.0 is available as of today. This is a major version release that brings features that 2Ring customers have been craving for a long time. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO FIVE9 GENESYS CLOUD NEW RELEASE PCCE PRESS RELEASE RELEASE NOTES UCCE UCCX WXCC WXCC ENTERPRISE
Cisco Finesse Connector for 2Ring Dashboards & Wallboards
This brand-new connector introduces an agent state grid that significantly enhances the refresh rate for agent data that is crucial and that changes often. E.g. Agent state change is reflected almost immediately after the change occurs (similar to agent state reflected in 2Ring Team Gadget). Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE DASHBOARDS DASHBOARDS & WALLBOARDS FINESSE CONNECTOR NEW RELEASE PCCE UCCE UCCX WALLBOARDS
2Ring Dashboards & Wallboards v8.8
2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO DASHBOARDS & WALLBOARDS FIVE9 GENESYS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES WEBEX CONTACT CENTER
2Ring Dashboards & Wallboards 8.7 and a New Connector for Five9
2Ring announces a brand new Five9® connector, and also a minor release of 2Ring Dashboards & Wallboards – 8.7.0. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS DW FIVE9 FIVE9 CONNECTOR NEW RELEASE RELEASE NOTES WALLBOARDS
Amazon Connect Connector for 2Ring Dashboards & Wallboards
2Ring is excited to announce the Amazon Connect Connector for 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT DASHBOARDS WALLBOARDS
ServiceNow Connector for 2Ring Dashboards & Wallboards (updated with 7.3.2 details)
2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS SERVICENOW WALLBOARDS
2Ring is Redefining Hybrid Work with the Power Tool
In the last two years we’ve seen changes like never before. The global pandemic has ushered us into unprecedented times, but at the same time enabled companies to re-invent themselves. One of the major adaptations in recent times has been a shift in workforce location, and working from home is becoming the norm, not the exception. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG DASHBOARDS POWER TOOL REALTIME REPORTING WALLBOARDS
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v8.0.x-8.3.2 (2Ring DW)
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE
The Importance of Real-Time Reporting in Contact Centers
“If you can’t measure it, you can’t improve it,” Peter Drucker (the author of The Effective Executive, a leadership book bestseller), is often quoted. This statement is true on multiple business levels, and certainly also applicable in a mission critical, fast-paced and dynamic contact center environment. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG DASHBOARDS REALTIME REPORTING WALLBOARDS