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Tag: Gadgets

Press Release by 2Ring - Nov 28, 2022

2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements

2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...


AGENT CISCO CISCO FINESSE ENHANCEMENTS GA GA 6.2 GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX USABILITY
Press Release by 2Ring - Jun 28, 2022

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v4.x, 5.0.x and 5.1.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO END OF MAINTENANCE EOM FINESSE GADGETS GADGETS FOR CISCO FINESSE PRESS RELEASE UCCE UCCX
Press Release by 2Ring - Jun 21, 2022

2Ring Gadgets for Cisco Finesse v6.1 – Red Hat

2Ring Gadgets for Cisco Finesse® (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...


CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE LINUX NEW RELEASE RED HAT RELEASE NOTES UBUNTU UCCE UCCX
Press Release by 2Ring - Apr 20, 2022

2Ring Gadgets for Cisco Finesse v5.3 – Soft Phones

2Ring Gadgets for Cisco Finesse® (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce®, and ServiceNow®. Read More...


FINESSE GADGETS INTEGRATION RELEASE NOTES SOFT PHONES
Press Release by 2Ring - Apr 18, 2022

2Ring Gadgets for Cisco Finesse v5.2

2Ring Gadgets for Cisco Finesse® is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco® Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco Webex® Contact Center Enterprise). Read More...


CISCO FINESSE GADGETS RELEASE NOTES
Press Release by 2Ring - Apr 01, 2022

2Ring Gadgets for Cisco Finesse v4.0.x-4.4.4 EoM Announcement

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO FINESSE EOL EOM GADGETS GADGETS FOR CISCO FINESSE NEWS
Blog by 2Ring - Sep 15, 2020

How to Affordably Integrate your Applications with a Cisco Contact Center

This blog post is a practical and easy-to-read introduction to integrating CRM, Service Desk, or any other line of business applications with Cisco® Contact Centers and thereby also an introduction to enabling automation for agents and supervisors. Read More...


BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE UCCE UCCX
Blog by 2Ring - Apr 29, 2020

2Ring/Nettle is paving the way to the Conversational AI revolution

Today, Conversational AI is fueling this user-centric shift by enhancing every stage of the journey from customer care, awareness, and purchase. According to Juniper Research, meaningful, human like conversations between a customer and an intelligent chatbot in the USA are expected to contribute to $11B of cost savings and 2.5B hours saved by enterprises by 2023. Read More...


AI ARTIFICIAL INTELLIGENCE AUTOMATION BLOG CHATBOTS GADGETS GADGETS FOR CISCO FINESSE NETTLE
Press Release by 2Ring - Mar 03, 2020

2Ring Gadgets for Cisco Finesse v4.4.1

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS NEW RELEASE
Press Release by 2Ring - Jan 29, 2020

IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80

This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome. Read More...


2RING GADGETS FOR CISCO FINESSE ANNOUNCEMENT GADGETS IMPORTANT NEWS