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Tag: Cisco

Press Release by 2Ring - Dec 22, 2022

2Ring Dashboards & Wallboards v8.8

2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...


2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT ANALYTICS CISCO DASHBOARDS & WALLBOARDS FIVE9 GENESYS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES SQL WEBEX CONTACT CENTER
Press Release by 2Ring - Dec 15, 2022

End-of-Sale and End-of-Life Announcement for the Perpetual Licensing – Replaced by 2Ring Self-hosted Subscription

2Ring understands the difficulties many companies face in managing end-of-sale and end-of-life. As a result, this information is intended to assist customers to transition from their current perpetual license model of the Affected Software Programs and help them understand how 2Ring can assist in migrating to 2Ring Self-Hosted Subscription model. Read More...


CISCO DASHBOARDS & WALLBOARDS END OF LIFE END OF SALE EOL GADGETS NEWS PERPETUAL LICENSING PRESS RELEASE SELF HOSTED STATEMENT SUBSCRIPTIONS
Press Release by 2Ring - Nov 28, 2022

2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements

2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...


AGENT CISCO CISCO FINESSE ENHANCEMENTS GA GA 6.2 GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX USABILITY
Press Release by 2Ring - Jun 28, 2022

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v4.x, 5.0.x and 5.1.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO END OF MAINTENANCE EOM FINESSE GADGETS GADGETS FOR CISCO FINESSE PRESS RELEASE UCCE UCCX
Blog by 2Ring - Jun 27, 2022

2Ring @ Cisco Live! 2022 Recap ..

We want to thank each and every one of you that made it to Cisco Live!® this year! I think we can all agree that Cisco Live! 2022 was a tremendous success! The turnout was fantastic, and we really enjoyed catching up with everyone after a three-year long hiatus 🙂 Read More...


CISCO CISCO LIVE CISCO LIVE 2022 CLUS LAS VEGAS
Press Release by 2Ring - Jun 21, 2022

2Ring Gadgets for Cisco Finesse v6.1 – Red Hat

2Ring Gadgets for Cisco Finesse® (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...


CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE LINUX NEW RELEASE RED HAT RELEASE NOTES UBUNTU UCCE UCCX
Blog by 2Ring - Apr 18, 2022

CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective

This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...


BLOG CISCO INTEGRATION MS DYNAMICS SALESFORCE SERVICENOW
Press Release by 2Ring - Jan 11, 2022

2Ring Dashboards & Wallboards v8.5

2Ring Dashboards & Wallboards v8.5 is available as of today and we think that you are going to love all the new usability enhancements that it has to offer. Read More...


CISCO DASHBOARDS NEW RELEASE RELEASE NOTES V8.5 WALLBOARDS
Press Release by 2Ring - Jun 03, 2021

2Ring Dashboards & Wallboards v8.3.1

Introducing 2Ring Dashboards & Wallboards v8.3.1. Check out the latest features this fresh release introduces! Read More...


CISCO DASHBOARDS & WALLBOARDS GENESYS RELEASE NOTES
Press Release by 2Ring - Jan 08, 2021

2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM

2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...


CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE