Tag / Category

Tag: Salesforce

Blog by 2Ring - Jan 05, 2023

CRM Integrations Blog #3: How to Integrate Cisco with Salesforce – Supervisor’s Perspective

This blog mostly focuses on a supervisor's experience when a Cisco Contact Center is specifically integrated with Salesforce utilizing Mixed Mode. Read More...

BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE PCCE SALESFORCE SUPERVISOR UCCE UCCX

Blog by 2Ring - Apr 18, 2022

CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective

This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...

BLOG CISCO INTEGRATION SALESFORCE SERVICENOW

Press Release by 2Ring - Jan 08, 2021

2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM

2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...

CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE

Press Release by 2Ring - Oct 12, 2017