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Tag: Cisco Finesse

Press Release by 2Ring - Nov 28, 2022

2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements

2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...


AGENT CISCO CISCO FINESSE ENHANCEMENTS GA GA 6.2 GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX USABILITY
Press Release by 2Ring - Jun 21, 2022

2Ring Gadgets for Cisco Finesse v6.1 – Red Hat

2Ring Gadgets for Cisco Finesse® (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...


CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE LINUX NEW RELEASE RED HAT RELEASE NOTES UBUNTU UCCE UCCX
Press Release by 2Ring - Apr 18, 2022

2Ring Gadgets for Cisco Finesse v5.2

2Ring Gadgets for Cisco Finesse® is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco® Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco Webex® Contact Center Enterprise). Read More...


CISCO FINESSE GADGETS RELEASE NOTES
Blog by 2Ring - Apr 07, 2022

New Blog Series from 2Ring: CRM Integrations in Cisco Contact Centers

Welcome to a brand-new blog series from 2Ring that will provide you with consistent insights into integrating CRM system(s) within Cisco® Contact Centers. Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Apr 01, 2022

2Ring Gadgets for Cisco Finesse v4.0.x-4.4.4 EoM Announcement

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO FINESSE EOL EOM GADGETS GADGETS FOR CISCO FINESSE NEWS
Blog by 2Ring - Sep 15, 2020

How to Affordably Integrate your Applications with a Cisco Contact Center

This blog post is a practical and easy-to-read introduction to integrating CRM, Service Desk, or any other line of business applications with Cisco® Contact Centers and thereby also an introduction to enabling automation for agents and supervisors. Read More...


BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE UCCE UCCX
Blog by 2Ring - Mar 25, 2020

Turn Cisco Finesse into an Attendant Console

Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...


2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Mar 03, 2020

2Ring Gadgets for Cisco Finesse v4.4.1

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS NEW RELEASE
Press Release by 2Ring - Jan 31, 2020
Press Release by 2Ring - Jan 30, 2020

2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS CISCO FINESSE GADGET GUYS GADGETS FOR CISCO FINESSE NEW RELEASE