Tag: Dashboards & Wallboards
2Ring Dashboards & Wallboards v8.8
2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT ANALYTICS CISCO DASHBOARDS & WALLBOARDS FIVE9 GENESYS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES SQL WEBEX CONTACT CENTER
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing – Replaced by 2Ring Self-hosted Subscription
2Ring understands the difficulties many companies face in managing end-of-sale and end-of-life. As a result, this information is intended to assist customers to transition from their current perpetual license model of the Affected Software Programs and help them understand how 2Ring can assist in migrating to 2Ring Self-Hosted Subscription model. Read More...
CISCO DASHBOARDS & WALLBOARDS END OF LIFE END OF SALE EOL GADGETS NEWS PERPETUAL LICENSING PRESS RELEASE SELF HOSTED STATEMENT SUBSCRIPTIONS
React to your Customers’ Needs – The Importance of Real Time Data within the Contact Center
As both the Business to Consumer & Business to Business marketplace evolve all customers are looking for a quick, efficient & improved service. The ability to monitor and react to the performance of the customer contact center is vital for organizations to meet the service expectations of potential new customers & existing customers alike. Read More...
BLOG DASHBOARDS DASHBOARDS & WALLBOARDS REALTIME DATA REALTIME REPORTING WALLBOARDS
Are your Agents “Working from Home”? – Introducing the 2Ring Power Tool
Earlier this year we released our Agent Power Tool that has enabled Call Centers to provide the relevant KPIs (Key Performance Metrics) to the team members without utilizing the full screen window of the Browser. Read More...
DASHBOARDS & WALLBOARDS DW LAYOUTS POWER TOOL REALTIME ALERTING REALTIME REPORTING
2Ring Launches Dashboards & Wallboards for Five9 Intelligent Cloud Contact Center
2Ring Dashboards & Wallboards delivers business-user-friendly real-time reporting and alerting capabilities. Business unit administrators, contact center supervisors, and other types of users in need of flexible dashboards can utilize 2Ring to easily create layouts combining various data sources and content for others to use and enjoy. Updating layouts, modifying calculations, and sharing views with other managers can all be done without involving IT. It is intuitive, simple, and easy-to-do. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS DW FIVE9 REALTIME ALERTING REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards Now Available on Genesys AppFoundry
2Ring Dashboards & Wallboards combines with Genesys™ Customer Experience Platform to bring powerful and yet business-user-friendly real-time reporting and alerting to the Genesys Cloud CX™ platform. Read More...
APPFOUNDRY DASHBOARDS & WALLBOARDS GENESYS
2Ring Dashboards & Wallboards v8.3.1
Introducing 2Ring Dashboards & Wallboards v8.3.1. Check out the latest features this fresh release introduces! Read More...
CISCO DASHBOARDS & WALLBOARDS GENESYS RELEASE NOTES
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v7.x (2Ring DW)
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. Read More...
DASHBOARDS & WALLBOARDS END OF MAINTENANCE EOM PRESS RELEASE
2Ring EMEA invites partners to a Dashboards & Wallboards Training in February 2020
As part of our commitment to enabling our partners to make the most of the market opportunity that 2Ring presents, we would like to offer you a new online training for 2Ring Dashboards and Wallboards. Read More...
2RING WEBINAR CISCO DASHBOARDS & WALLBOARDS DEPLOYMENT EMEAR TRAINING WEBINAR
2Ring Dashboards & Wallboards v7.0
This is the biggest release of 2Ring Dashboards & Wallboards in 2Ring's history and the first release that enables end-users to manage layouts directly in the web client. Users do not need to go to a separate configuration tool anymore! Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS NEW RELEASE PCCE RELEASE NOTES UCCE UCCX WALLBOARDS