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Press Release by 2Ring - Sep 15, 2022

End-of-Sale, End-of-Life, and End-of-Maintenance Announcement for 2Ring Call Accounting

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING CALL ACCOUNTING AC CALL ACCOUNTING END OF LIFE END OF MAINTENANCE END OF SALE EOL EOM NEWS PRESS RELEASE
Blog by 2Ring - Sep 12, 2022

2Ring Dashboards & Wallboards: How Real-Time Reporting Can Improve the Customer Experience just as much as the Agent/Employee Experience

The very nature of customer experience, the way the consumer interacts with different types of businesses, institutions, and enterprises has changed drastically in the past three years. Common face-to-face interactions have been replaced by virtual contact, video calls, web chats, and conversational AI Read More...


BLOG CUSTOMER EXPERIENCE CUSTOMER SENTIMENT CX DASHBOARDS IMPROVE CX REALTIME ALERTING REALTIME REPORTING WALLBOARDS
Press Release by 2Ring - Aug 03, 2022

2Ring Part of 2022 Five9 CX Summit for the First Time

2Ring, a renowned supplier of software add-ons to contact center platforms, has become a sponsor of the upcoming 2022 Five9 CX Summit in Las Vegas (August 9-11 @ the ARIA Resort). Read More...


#FIVE9CXSUMMIT #ISVPARTNER #PARTNERPOWERED CX SUMMIT FIVE9 FIVE9 CONTACT CENTER
Press Release by 2Ring - Jun 28, 2022

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v4.x, 5.0.x and 5.1.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO END OF MAINTENANCE EOM FINESSE GADGETS GADGETS FOR CISCO FINESSE PRESS RELEASE UCCE UCCX
Blog by 2Ring - Jun 27, 2022

2Ring @ Cisco Live! 2022 Recap ..

This blog post would like to help users who are new to configuring layouts in 2Ring DASHBOARDS&WALLBOARDS, a real-time reporting solution for Cisco Unified Contact Centers - Express (UCCX), Enterprise (UCCE), and Packaged UCCE. Read More...


CISCO CISCO LIVE CISCO LIVE 2022 CLUS LAS VEGAS
Press Release by 2Ring - Jun 21, 2022

2Ring Gadgets for Cisco Finesse v6.1 – Red Hat

2Ring Gadgets for Cisco Finesse (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...


CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE LINUX NEW RELEASE RED HAT RELEASE NOTES UBUNTU UCCE UCCX
Press Release by 2Ring - Jun 13, 2022

2Ring Dashboards & Wallboards v8.6

2Ring Dashboards & Wallboards v8.6 is available as of June 13th, 2022. Learn more about this feature-rich release by reading our press release. Read More...


DASHBOARDS DW GAMIFICATION NEW RELEASE RELEASE NOTES TALKING HEADS WALLBOARDS WIDGETS
Blog by 2Ring - May 10, 2022

Tips for Configuring Grids in 2Ring Dashboards & Wallboards

This blog post would like to help users who are new to configuring layouts in 2Ring DASHBOARDS&WALLBOARDS, a real-time reporting solution for Cisco Unified Contact Centers - Express (UCCX), Enterprise (UCCE), and Packaged UCCE. Read More...


2RING DASHBOARDS & WALLBOARDS BLOG CISCO DASHBOARDS DW GRIDS UCCE UCCX WALLBOARDS
Press Release by 2Ring - Apr 26, 2022
Press Release by 2Ring - Apr 26, 2022

2Ring integrates kuando Busylights with Cisco Contact Centers

2Ring is proud to announce the general availability of kuando Busylight integration with Cisco Contact Centers via 2Ring Gadgets for Cisco Finesse.  Read More...


2RINGCX GADGETS FOR CISCO FINESSE INTEGRATION KUANDO KUANDO BUSYLIGHT