Tag: Dashboards & Wallboards
Are your Agents “Working from Home”? – Introducing the 2Ring Power Tool
Earlier this year we released our Agent Power Tool that has enabled Call Centers to provide the relevant KPIs (Key Performance Metrics) to the team members without utilizing the full screen window of the Browser. Read More...
DASHBOARDS & WALLBOARDS DW LAYOUTS POWER TOOL REALTIME ALERTING REALTIME REPORTING
2Ring Launches Dashboards & Wallboards for Five9 Intelligent Cloud Contact Center
2Ring Dashboards & Wallboards delivers business-user-friendly real-time reporting and alerting capabilities. Business unit administrators, contact center supervisors, and other types of users in need of flexible dashboards can utilize 2Ring to easily create layouts combining various data sources and content for others to use and enjoy. Updating layouts, modifying calculations, and sharing views with other managers can all be done without involving IT. It is intuitive, simple, and easy-to-do. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS DW FIVE9 REALTIME ALERTING REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards Now Available on Genesys AppFoundry
2Ring Dashboards & Wallboards combines with Genesys™ Customer Experience Platform to bring powerful and yet business-user-friendly real-time reporting and alerting to the Genesys Cloud CX™ platform. Read More...
APPFOUNDRY DASHBOARDS & WALLBOARDS GENESYS
2Ring Dashboards & Wallboards v8.3.1
Introducing 2Ring Dashboards & Wallboards v8.3.1. Check out the latest features this fresh release introduces! Read More...
CISCO DASHBOARDS & WALLBOARDS GENESYS RELEASE NOTES
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v7.x (2Ring DW)
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. Read More...
DASHBOARDS & WALLBOARDS END OF MAINTENANCE EOM PRESS RELEASE
2Ring Dashboards & Wallboards v7.0
This is the biggest release of 2Ring Dashboards & Wallboards in 2Ring's history and the first release that enables end-users to manage layouts directly in the web client. Users do not need to go to a separate configuration tool anymore! Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Connectors v6.2.x for 2Ring Dashboards & Wallboards
Four of our existing connectors for 2Ring Dashboards & Wallboards (Cisco UCCX, Cisco UCCE, Cisco Unity, and ServiceNow) have a new version available. Read More...
2RINGCX DASHBOARDS DASHBOARDS & WALLBOARDS PCCE UCCE UCCX WALLBOARDS
Dashboards & Wallboards v4.0 – Coming to Mobile Devices – Sneak Peek 2 (screenshots)
The upcoming release of 2Ring Dashboards & Wallboards will allow you to access any of the already existing screen layouts on your mobile device - whether you are a fan of Apple, Android, or of Microsoft. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE UCCE UCCX WALLBOARDS