News Room
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v6.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS EOL EOM END OF MAINTENANCE WALLBOARDS
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v1.x-5.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE EOL EOM WALLBOARDS
2Ring Dashboards & Wallboards v7.2
We are excited to announce the release of 2Ring Dashboards & Wallboards v7.2. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS NEW RELEASE RELEASE NOTES WALLBOARDS
6 Important Chat Statistics to Measure in your Contact Center #CCTR
The new generation turned from the traditional voice channel mostly to chat. It’s clear that the younger generation tends to be connected with family or business mostly via some kind of chat platform. For the companies and contact centers, it brings also a new challenge, how to effectively manage chat queues and agents in real time. Read More...
2RING DASHBOARDS & WALLBOARDS CCTR DASHBOARDS REALTIME REPORTING WALLBOARDS
Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?
Every contact center that is looking to implement new contact center solutions are faced with an important decision: implement a bespoke solution or go for an out of the box solution. Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS WALLBOARDS
2Ring Dashboards & Wallboards v7.1
2Ring Dashboards & Wallboards v7.1 is here, the first 7.x release enabling all of our existing customers (with valid support coverage) to seamlessly upgrade to this latest release - you can now also open a ticket requesting upgrade here. Read More...
2RINGCX CISCO DASHBOARDS NEW RELEASE PCCE UCCE UCCX WALLBOARDS
2Ring Dashboards & Wallboards v7.0
This is the biggest release of 2Ring Dashboards & Wallboards in 2Ring's history and the first release that enables end-users to manage layouts directly in the web client. Users do not need to go to a separate configuration tool anymore! Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS NEW RELEASE PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Connectors v6.2.x for 2Ring Dashboards & Wallboards
Four of our existing connectors for 2Ring Dashboards & Wallboards (Cisco UCCX, Cisco UCCE, Cisco Unity, and ServiceNow) have a new version available. Read More...
2RINGCX DASHBOARDS DASHBOARDS & WALLBOARDS PCCE UCCE UCCX WALLBOARDS
2Ring Dashboards & Wallboards v6.2
2Ring Dashboards & Wallboards (DW) v6.2 has been released. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS DW LAYOUTS NEW RELEASE REALTIME REPORTING RELEASE NOTES WALLBOARDS
Tips for Configuring Grids in 2Ring Dashboards & Wallboards
This blog post would like to help users who are new to configuring layouts in 2Ring Dashboards & Wallboards , a real-time reporting solution for Cisco Unified Contact Centers - Express (UCCX), Enterprise (UCCE), and Packaged UCCE. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG CISCO DASHBOARDS DW UCCE UCCX WALLBOARDS