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Tag: Cisco Finesse

Blog by 2Ring - Mar 25, 2020

Turn Cisco Finesse into an Attendant Console

Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...


2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Mar 03, 2020

2Ring Gadgets for Cisco Finesse v4.4.1

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS NEW RELEASE
Press Release by 2Ring - Jan 31, 2020
Press Release by 2Ring - Jan 30, 2020

2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS CISCO FINESSE GADGETS FOR CISCO FINESSE NEW RELEASE
Press Release by 2Ring - Oct 03, 2019

Gadgets for Cisco Finesse v4.3

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE NEW RELEASE PRESS RELEASE
Blog by 2Ring - Feb 14, 2019

Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?

Every contact center that is looking to implement new contact center solutions are faced with an important decision: implement a bespoke solution or go for an out of the box solution. Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS WALLBOARDS
Press Release by 2Ring - Oct 12, 2017
Press Release by 2Ring - Sep 20, 2017
Press Release by 2Ring - Apr 11, 2016
Blog by 2Ring - Nov 16, 2015

Supervisor to Agent Broadcast Messaging in Cisco Finesse

Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right?  Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX