Tag: 2Ring Gadgets for Cisco Finesse
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First-call resolution is a mantra in many modern contact centers. Serving the customer well the first time she calls is the best way to maintain exceptionally high customer satisfaction. It is therefore almost a must for an agent to be able to answer all questions and fulfill all needs. Or is it? Read More...
2RING GADGETS FOR CISCO FINESSE BLOG GADGETS UCCE UCCX
2Ring Gadgets for Cisco Finesse v2.0.1 is available
2Ring Gadgets for Cisco Finesse version 2.0.1 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO FINESSE CONTACT CENTER SOLUTIONS CX GADGETS RELEASE NOTES UC UCCE UCCX UCOMS
2Ring Dashboards & Wallboards v4.6
2Ring Dashboards & Wallboards v4.6 is here! Besides significant improvement in performance / use of allocated resources, adding many new KPIs (Key Performance Indicators) and grids, version 4.6 also delivers even tighter integration with Cisco Finesse. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CCTR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UC UCCE UCCX UCOMS
2Ring Gadgets for Cisco Finesse v2.0
2Ring Gadgets for Cisco Finesse version 2.0 is available as of today. This means that Cisco Resellers and 2Ring partners working on new Cisco Unified Contact Center projects (Express/Enterprise/Packaged UCCE) or migrating existing CAD (Cisco Agent Desktop) customers to Cisco Finesse, can improve their customer collaboration offerings with these new features. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO FINESSE CONTACT CENTER SOLUTIONS RELEASE NOTES UC UCCE UCCX UCOMS
2Ring Dashboards & Wallboards v4.5.2
A new minor release of 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME ALERTING REALTIME REPORTING RELEASE NOTES
2Ring Compact Agent v1.5.1 – Release Notes
What’s new in 2Ring Compact Agent v1.5.1? Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v4.5.1
What’s new in 2Ring Dashboards & Wallboards v4.5.1? Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CCTR CISCO CONTACT CENTER LAYOUTS RELEASE NOTES UCCE UCCX
2Ring Gadgets v1.8 and Compact Agent v1.4.1
What’s new in 2Ring Gadgets for Cisco Finesse v1.8? Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CONTACT CENTER CISCO FINESSE COMPACT AGENT RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v4.5
We are jumping from 4.2.1 to 4.5. So, what’s new in 2Ring Dashboards & Wallboards v4.5? Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CCTR REALTIME ALERTING REALTIME REPORTING RELEASE NOTES
2Ring Gadgets are Cisco SIP Approved and Available in the dCloud
2Ring is happy to announce that GADGETS for Cisco Finesse and PHONE SERVICES, are now part of the Cisco Solution Incentive Program (SIP). Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE IPPS NETFAX UCCE UCCX