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Tag: Contact Center Solutions

Press Release by 2Ring - Jun 17, 2015
Press Release by 2Ring - Jun 04, 2015

2Ring Gadgets for Cisco Finesse v2.0

2Ring Gadgets for Cisco Finesse version 2.0 is available as of today. This means that Cisco Resellers and 2Ring partners working on new Cisco Unified Contact Center projects (Express/Enterprise/Packaged UCCE) or migrating existing CAD (Cisco Agent Desktop) customers to Cisco Finesse, can improve their customer collaboration offerings with these new features. Read More...


2RING GADGETS FOR CISCO FINESSE CISCO FINESSE CONTACT CENTER SOLUTIONS NEW RELEASE RELEASE NOTES UC UCCE UCCX UCOMS
Press Release by 2Ring - Mar 26, 2015

A new UCCX Connector for 2Ring Dashboards & Wallboards v4.5.1 has been released

We are proud to announce that as of today, 2Ring Dashboards & Wallboards v4.5.1 includes a new version of the connector for Cisco Unified Contact Center Express (UCCX) edition. Read More...


2RING DASHBOARDS & WALLBOARDS CISCO CONTACT CENTER SOLUTIONS LAYOUTS NEW RELEASE REALTIME ALERTING RELEASE NOTES UCCX
Blog by 2Ring - Sep 14, 2014

Why one-stop shopping is the best choice for Cisco resellers

Recently I got a shopping list from my wife. I decided to go to the shopping center closest to our office, and I got everything from the list under one roof. I just had to go to the right store/bank/post office to carry out the tasks on the list. Read More...


2RING CCTR CONTACT CENTER SOLUTIONS CONTACT CENTER TECHNOLOGY CX DASHBOARDS GADGETS UC UCOMS WALLBOARDS
Blog by 2Ring - Apr 14, 2014

The Added Value of 2Ring’s Contact Center Solutions

I've recently gone through some of my colleagues' blogs and they are all very product centric. Yes, it is important to spread the word about all the great features that resellers can add to out-of-the-box solutions – especially now, with Cisco’s new initiative to provide APIs for everything (Thank you Cisco! :)). It is also great to learn how we have grown in terms of new products. Read More...


BLOG CISCO CONTACT CENTER SOLUTIONS CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS UCCE UCCX WALLBOARDS