Tag: Cisco
2Ring Gadgets for Cisco Finesse v6.1 – Red Hat
2Ring Gadgets for Cisco Finesse® (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...
CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE RELEASE NOTES UCCE UCCX
CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective
This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...
BLOG CISCO INTEGRATION SALESFORCE SERVICENOW
2Ring Dashboards & Wallboards v8.5
2Ring Dashboards & Wallboards v8.5 is available as of today and we think that you are going to love all the new usability enhancements that it has to offer. Read More...
CISCO DASHBOARDS RELEASE NOTES WALLBOARDS
2Ring Dashboards & Wallboards v8.3.1
Introducing 2Ring Dashboards & Wallboards v8.3.1. Check out the latest features this fresh release introduces! Read More...
CISCO DASHBOARDS & WALLBOARDS GENESYS RELEASE NOTES
2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM
2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...
CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE
2Ring Dashboards & Wallboards v8.0
2Ring Dashboards & Wallboards v8.0 is available as of today. Take a look at the latest features offered by 2Ring's real-time reporting solution! Read More...
CISCO DASHBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
2Ring Gadgets for Cisco Finesse v5.1
2Ring Gadgets for Cisco Finesse® is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco® Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco Webex Contact Center Enterprise). Read More...
2RING GADGETS FOR CISCO FINESSE CISCO GADGETS UCCE UCCX
2Ring Phone Services v7.6.5
2Ring Phone Services (IPPS) v7.6.5 is available as of today, July 31st, 2020. Read More...
CISCO IPPS PHONE SERVICES
2Ring Dashboards & Wallboards v7.3
2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...
CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
Integrate your CRM with a Cisco Contact Center
Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...
BLOG CISCO GADGETS INTEGRATION