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Blog by 2Ring - Mar 25, 2020

Turn Cisco Finesse into an Attendant Console

Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...


2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Mar 12, 2020

Ossamah Shabbir joins 2Ring as Pre-Sales Director

2Ring, a Cisco Preferred Solution Partner, is proud to announce the arrival of our new Pre Sales Director, Ossamah Shabbir, CCIE# 26891. Read More...

Press Release by 2Ring - Mar 10, 2020

2Ring Gadgets for Cisco Finesse v5.0

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS GADGETS FOR CISCO FINESSE
Press Release by 2Ring - Mar 03, 2020

2Ring Gadgets for Cisco Finesse v4.4.1

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS
Press Release by 2Ring - Jan 31, 2020
Press Release by 2Ring - Jan 30, 2020

2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS CISCO FINESSE GADGETS FOR CISCO FINESSE
Press Release by 2Ring - Jan 29, 2020

IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80

This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome. Read More...


2RING GADGETS FOR CISCO FINESSE ANNOUNCEMENT GADGETS IMPORTANT
Blog by 2Ring - Jan 21, 2020

8 Reasons to Use 2Ring Staffino and Not IVR Post Call Surveys

IVR and 2Ring Staffino email/SMS post call surveys may seem comparable with their easiness of execution and low cost. However, there are some significant differences that you should know about, especially when it comes to conversion rates and most importantly utilizing collected data, which is ultimately the main purpose of a customer survey. Read More...


AGENT FEEDBACK BLOG CUSTOMER EXPERIENCE CX
Press Release by 2Ring - Dec 16, 2019

Change of 2Ring America, Inc.’s Corporate Address

Please be informed that 2Ring America, Inc., a Cisco Select Developer Partner, is announcing that effective as of January 1st, 2020, the corporate address of our 2Ring Americas + APAC office will be changed. Read More...


ANNOUNCEMENT PRESS RELEASE
Press Release by 2Ring - Dec 02, 2019

Richard Reindl joins 2Ring as Digital Marketer

2Ring, a Cisco Select Developer Partner, proudly announces the arrival of Richard Reindl, an aspiring marketing and communications professional, in the position of Digital Marketer. Read More...


ANNOUNCEMENT PRESS RELEASE