News Room
2Ring Gadgets for Cisco Finesse v4.4.1
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS
Statement from 2Ring regarding Mozilla.org Add-on
Read the official statement from 2Ring regarding Mozilla.org Add-on. Read More...
CISCO FINESSE COMPANY STATEMENT GADGETS FOR CISCO FINESSE PRESS RELEASE
2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
2RING GADGETS CISCO FINESSE GADGETS FOR CISCO FINESSE
IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80
This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome. Read More...
2RING GADGETS FOR CISCO FINESSE ANNOUNCEMENT GADGETS IMPORTANT
8 Reasons to Use 2Ring Staffino and Not IVR Post Call Surveys
IVR and 2Ring Staffino email/SMS post call surveys may seem comparable with their easiness of execution and low cost. However, there are some significant differences that you should know about, especially when it comes to conversion rates and most importantly utilizing collected data, which is ultimately the main purpose of a customer survey. Read More...
AGENT FEEDBACK BLOG CUSTOMER EXPERIENCE CX
Change of 2Ring America, Inc.’s Corporate Address
Please be informed that 2Ring America, Inc., a Cisco Select Developer Partner, is announcing that effective as of January 1st, 2020, the corporate address of our 2Ring Americas + APAC office will be changed. Read More...
ANNOUNCEMENT PRESS RELEASE
Richard Reindl joins 2Ring as Digital Marketer
2Ring, a Cisco Select Developer Partner, proudly announces the arrival of Richard Reindl, an aspiring marketing and communications professional, in the position of Digital Marketer. Read More...
ANNOUNCEMENT PRESS RELEASE
Brian Mazur joins 2Ring as Director of Channel Sales
2Ring, a Cisco Select Developer Partner, is proud to announce that Brian Mazur, a proven sales professional, has joined the 2Ring team as Director of Channel Sales. Read More...
ANNOUNCEMENT
Increase Customer & Agent Engagement: The Importance of Real Time Data within the Contact Centre
As both the Business to Consumer & Business to Business marketplace evolve all customers are looking for a quick, efficient & improved service. The ability to monitor and react to the performance of the customer contact center is vital for organizations to meet the service expectations of potential new customers & existing customers alike. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS REALTIME REPORTING WALLBOARDS
Gadgets for Cisco Finesse v4.3
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
CISCO FINESSE GADGETS FOR CISCO FINESSE PRESS RELEASE