Tag: Cisco
A Cisco Finesse Power Pack from 2Ring added to Cisco SolutionsPlus Program
2Ring is proud to announce that it has become an official member of the Cisco SolutionsPlus Program. This means that all businesses that run customer service on one of the Cisco Contact Center platforms are able to approach Cisco or members of the Cisco global reseller network to purchase 2Ring Dashboards & Wallboards and 2Ring Gadgets for Cisco Finesse. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO COMPACT AGENT PRESS RELEASE SCRIPTS & FORMS SOLUTIONSPLUS UCCE UCCX
CUCM Connector v6.1.1 for 2Ring Dashboards & Wallboards
The 6.1.1 release of our CUCM (Cisco CallManager / Communications Manager) connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS CISCO CUCM DASHBOARDS DW WALLBOARDS
2Ring Dashboards & Wallboards v6.1
Ring Dashboards & Wallboards (DW) v6.1 has been released. Read a couple of short notes before you dive deep into what's new. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX GADGETS RELEASE NOTES UC UCCX UCOMS
CUCM Connector v5.3.1 for 2Ring Dashboards & Wallboards
The 5.3.1 release of our CUCM (Cisco CallManager / Communications Manager) connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS CALLMANAGER CISCO CUCM LAYOUTS REALTIME REPORTING RELEASE NOTES
UCCE Connector v5.3.2 for 2Ring Dashboards & Wallboards
The 5.3.2 release of our (Packaged) UCCE connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX LAYOUTS REALTIME ALERTING REALTIME REPORTING RELEASE NOTES UCCE
2Ring Phone Services v7.5 – updated to incl. 7.5.1 and 7.5.2
2Ring PHONE SERVICES (IPPS) v7.5.2 is available as of today. Read More...
CALLMANAGER CISCO CUCM IPPS PHONE SERVICES RELEASE NOTES
2Ring Gadgets for Cisco Finesse v2.5
2Ring Gadgets for Cisco Finesse version 2.5 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.1 has been released
2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
2Ring Compact Agent v2.2 – Release Notes
2Ring Compact Agent is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT RELEASE NOTES UCCE UCCX
Call History and Agent State Trace come to Finesse .. Finally
Agents and supervisors have been able to view an agent’s call history for years using Cisco Agent Desktop and many alternative CTIOS-based desktop applications such as 2Ring Agent Desktop. However, call history was one of the features that was not immediately brought over to CAD’s successor, Finesse. Read More...
BLOG CISCO CISCO FINESSE GADGETS UCCX