Tag: Cisco
2Ring Gadgets for Cisco Finesse v2.5
2Ring Gadgets for Cisco Finesse version 2.5 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE NEW RELEASE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.1 has been released
2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS NEW RELEASE REALTIME REPORTING RELEASE NOTES UCCE UCCX
2Ring Compact Agent v2.2 – Release Notes
2Ring Compact Agent is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT NEW RELEASE RELEASE NOTES UCCE UCCX
Call History and Agent State Trace come to Finesse .. Finally
Agents and supervisors have been able to view an agent’s call history for years using Cisco Agent Desktop and many alternative CTIOS-based desktop applications such as 2Ring Agent Desktop. However, call history was one of the features that was not immediately brought over to CAD’s successor, Finesse. Read More...
BLOG CISCO CISCO FINESSE GADGETS UCCX
2Ring Call Accounting v4.4 – Release Notes
2Ring Call Accounting v4.4 enables budget control for organizations that use Cisco® Unified Communications Manager (CUCM) – including Business Edition 6000 and 7000. Read More...
CALL ACCOUNTING CISCO NEW RELEASE RELEASE NOTES
2Ring Phone Services v7.4.1 – Release Notes
2Ring Phone Services (IPPS) version 7.4.1 is available as of today. Read More...
2RING PHONE SERVICES CISCO CISCO PHONE IPPS NEW RELEASE RELEASE NOTES
A new UCCX Connector for 2Ring Dashboards & Wallboards v4.5.1 has been released
We are proud to announce that as of today, 2Ring Dashboards & Wallboards v4.5.1 includes a new version of the connector for Cisco Unified Contact Center Express (UCCX) edition. Read More...
2RING DASHBOARDS & WALLBOARDS CISCO CONTACT CENTER SOLUTIONS LAYOUTS NEW RELEASE REALTIME ALERTING RELEASE NOTES UCCX
2Ring Achieves Cisco Compatibility Certification with the Cisco Solution Partner Program
Ring announced that its 2Ring CALL ACCOUNTING v4.3 has achieved Cisco compatibility certification with Cisco Unified Communications Manager v10.5. Read More...
CALL ACCOUNTING CALLMANAGER CERTIFICATION CISCO CISCO CERTIFICATION CISCO SOLUTIONSPLUS COMPATIBILITY CUCM
2Ring Phone Services v7.4.0 – Release Notes
2Ring Phone Services (IPPS): just one month after the release of version 7.3, we are happy to inform you that version 7.4 is already available - this time it also brings some additional integration with 2Ring Compact Agent and 2Ring Gadgets for Cisco Finesse®. Read More...
2RING PHONE SERVICES CALLMANAGER CISCO CUCM IPPS NEW RELEASE PHONE SERVICES RELEASE NOTES UC UCOMS UNIFIED COMMUNICATIONS
2Ring Phone Services v7.3 – Release Notes
2Ring Phone Services (IPPS) is a popular package for enhancing the feature set offered by Cisco® Unified Communications Manager (CUCM). So, what's new in version 7.3? Read More...
2RING PHONE SERVICES CALLMANAGER CISCO CUCM IPPS NEW RELEASE PHONE SERVICES RELEASE NOTES