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Tag: Cisco

Press Release by 2Ring - Mar 10, 2017

CUCM Connector v6.1.1 for 2Ring Dashboards & Wallboards

The 6.1.1 release of our CUCM (Cisco CallManager / Communications Manager) connector for 2Ring Dashboards & Wallboards is available as of today. Read More...


2RING DASHBOARDS & WALLBOARDS CISCO CUCM DASHBOARDS DW WALLBOARDS
Press Release by 2Ring - Feb 17, 2017

2Ring Dashboards & Wallboards v6.1

Ring Dashboards & Wallboards (DW) v6.1 has been released. Read a couple of short notes before you dive deep into what's new. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX GADGETS RELEASE NOTES UC UCCX UCOMS
Press Release by 2Ring - Oct 20, 2016

CUCM Connector v5.3.1 for 2Ring Dashboards & Wallboards

The 5.3.1 release of our CUCM (Cisco CallManager / Communications Manager) connector for 2Ring Dashboards & Wallboards is available as of today. Read More...


2RING DASHBOARDS & WALLBOARDS CALLMANAGER CISCO CUCM LAYOUTS REALTIME REPORTING RELEASE NOTES
Press Release by 2Ring - Jul 13, 2016
Press Release by 2Ring - Apr 28, 2016
Press Release by 2Ring - Apr 11, 2016

2Ring Gadgets for Cisco Finesse v2.5

2Ring Gadgets for Cisco Finesse version 2.5 is available as of today. Read More...


2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Oct 30, 2015

2Ring Dashboards & Wallboards v5.1 has been released

2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Oct 30, 2015

2Ring Compact Agent v2.2 – Release Notes

2Ring Compact Agent is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT RELEASE NOTES UCCE UCCX
Blog by 2Ring - Jul 28, 2015

Call History and Agent State Trace come to Finesse .. Finally

Agents and supervisors have been able to view an agent’s call history for years using Cisco Agent Desktop and many alternative CTIOS-based desktop applications such as 2Ring Agent Desktop. However, call history was one of the features that was not immediately brought over to CAD’s successor, Finesse.  Read More...


BLOG CISCO CISCO FINESSE GADGETS UCCX
Press Release by 2Ring - May 08, 2015

2Ring Call Accounting v4.4 – Release Notes

2Ring Call Accounting v4.4 enables budget control for organizations that use Cisco® Unified Communications Manager (CUCM) – including Business Edition 6000 and 7000. Read More...


CALL ACCOUNTING CISCO RELEASE NOTES