CUCM Connector v6.1.1 for 2Ring Dashboards & Wallboards


2Ring Dashboards & Wallboards Cisco Cisco CallManager CUCM Dashboards DW Wallboards

The 6.1.1 release of our CUCM (Cisco CallManager / Communications Manager) connector for 2Ring DASHBOARDS & WALLBOARDS is available as of today. This updated connector increases the number of KPIs / metrics. For details, please review the list of newly added metrics below.

To receive a list with all the available KPIs/metrics, or to request an upgrade of your system to the latest release, please contact us.

New Features in CUCM Connector v6.1.1

  • New Grid and KPIs for Native Queuing
    • Calls in Queue
    • Longest Wait Time
    • Service Level 
    • Universal KPI (using Performance Monitoring API)

Remember that a sample layout of 2Ring DASHBOARDS&WALLBOARDS is accessible at www.2Ring.com/TryIt (no credentials needed), full access to our public demo environment can be requested here, and last but not least, you can always request a live demo at www.2Ring.com/Demo