News Room
2Ring Dashboards & Wallboards v7.2
We are excited to announce the release of 2Ring Dashboards & Wallboards v7.2. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS RELEASE NOTES WALLBOARDS
6 Important Chat Statistics to Measure in your Contact Center #CCTR
So what metrics are important for real-time chat management? First of all, real-time metrics should be primarily important for contact center manager who is able to see and compare voice and chat queues. Read More...
2RING DASHBOARDS & WALLBOARDS CCTR DASHBOARDS REALTIME REPORTING WALLBOARDS
2Ring Achieves Multiple Cisco Compatibility Certifications
2Ring announced that its 2Ring Gadgets for Cisco Finesse v4.2 and 2Ring Dashboards & Wallboards v7.1 have achieved Cisco compatibility certification* with Cisco Finesse for Cisco Contact Center – UCCX and UCCE (incl. Packaged UCCE) release 12. Read More...
CERTIFICATION CISCO CISCO CERTIFICATION CISCO COMPATIBLE COMPATIBILITY
Kevin Schleising joins 2Ring as UK & Ireland Sales Director
2Ring is proud to announce that Kevin Schleising, a sales and contact centre professional, has joined the 2Ring team as UK & Ireland Sales Director. Read More...
PRESS RELEASE
Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?
Every contact center that is looking to implement new contact center solutions are faced with an important decision: implement a bespoke solution or go for an out of the box solution. Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS WALLBOARDS
2Ring Dashboards & Wallboards v7.1
2Ring Dashboards & Wallboards v7.1 is here, the first 7.x release enabling all of our existing customers (with valid support coverage) to seamlessly upgrade to this latest release - you can now also open a ticket requesting upgrade here. Read More...
2RINGCX CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
2Ring Gadgets for Cisco Finesse v4.1 (updated to include v4.2 release notes)
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
CISCO GADGETS GADGETS FOR CISCO FINESSE PCCE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v7.0
This is the biggest release of 2Ring Dashboards & Wallboards in 2Ring's history and the first release that enables end-users to manage layouts directly in the web client. Users do not need to go to a separate configuration tool anymore! Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Connectors v6.2.x for 2Ring Dashboards & Wallboards
Four of our existing connectors for 2Ring Dashboards & Wallboards (Cisco UCCX, Cisco UCCE, Cisco Unity, and ServiceNow) have a new version available. Read More...
2RINGCX DASHBOARDS DASHBOARDS & WALLBOARDS PCCE UCCE UCCX WALLBOARDS
The Award for the Most Innovative Agent Tool goes to 2Ring Gadgets for Cisco Finesse
2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018. Read More...
CISCO CISCO AWARD GADGETS GADGETS FOR CISCO FINESSE PCCE UCCE UCCX