News Room
Cisco Finesse Connector for 2Ring Dashboards & Wallboards
This brand-new connector introduces an agent state grid that significantly enhances the refresh rate for agent data that is crucial and that changes often. E.g. Agent state change is reflected almost immediately after the change occurs (similar to agent state reflected in 2Ring Team Gadget). Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE DASHBOARDS DASHBOARDS & WALLBOARDS FINESSE CONNECTOR NEW RELEASE PCCE UCCE UCCX WALLBOARDS
2Ring Dashboards & Wallboards 8.7 and a New Connector for Five9
2Ring announces a brand new Five9® connector, and also a minor release of 2Ring Dashboards & Wallboards – 8.7.0. Read More...
2RING DASHBOARDS & WALLBOARDS 8.7 DASHBOARDS DW FIVE9 FIVE9 CONNECTOR NEW RELEASE RELEASE NOTES WALLBOARDS
2Ring Dashboards & Wallboards: How Real-Time Reporting Can Improve the Customer Experience just as much as the Agent/Employee Experience
The very nature of customer experience, the way the consumer interacts with different types of businesses, institutions, and enterprises has changed drastically in the past three years. Common face-to-face interactions have been replaced by virtual contact, video calls, web chats, and conversational AI Read More...
BLOG CUSTOMER EXPERIENCE CUSTOMER SENTIMENT CX DASHBOARDS IMPROVE CX REALTIME ALERTING REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards v8.6
2Ring Dashboards & Wallboards v8.6 is available as of June 13th, 2022. Learn more about this feature-rich release by reading our press release. Read More...
DASHBOARDS DW GAMIFICATION NEW RELEASE RELEASE NOTES TALKING HEADS WALLBOARDS WIDGETS
Amazon Connect Connector for 2Ring Dashboards & Wallboards
2Ring is excited to announce the Amazon Connect Connector for 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT AMAZON CONNECTOR DASHBOARDS WALLBOARDS
ServiceNow Connector for 2Ring Dashboards & Wallboards (updated with 7.3.2 details)
2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS SERVICENOW WALLBOARDS
2Ring Dashboards & Wallboards: Connector for Genesys Engage
2Ring is proud to announce the Genesys Engage™ platform connector for 2Ring Dashboards & Wallboards. Read More...
CONNECTOR DASHBOARDS GENESYS GENESYS ENGAGE REALTIME REPORTS WALLBOARDS
Amazon Connect: A Sample Wallboard Layout from 2Ring
2Ring Dashboards & Wallboards (DW) is a real-time reporting solution that uses out-of-the-box connectors to connect to many standard data sources in contact centers. It also offers a user interface that is friendly to business users for creating “unlimited” number of views that can combine various data types and content. Read More...
AMAZON CONNECT DASHBOARDS DW LAYOUT REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards v8.5
2Ring Dashboards & Wallboards v8.5 is available as of today and we think that you are going to love all the new usability enhancements that it has to offer. Read More...
CISCO DASHBOARDS NEW RELEASE RELEASE NOTES V8.5 WALLBOARDS
2Ring is Redefining Hybrid Work with the Power Tool
In the last two years we’ve seen changes like never before. The global pandemic has ushered us into unprecedented times, but at the same time enabled companies to re-invent themselves. One of the major adaptations in recent times has been a shift in workforce location, and working from home is becoming the norm, not the exception. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG DASHBOARDS KEVIN SCHLEISING POWER TOOL REALTIME REPORTING WALLBOARDS