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Press Release by 2Ring - Nov 28, 2022

2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements

2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...


CISCO CISCO FINESSE GA GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX
Press Release by 2Ring - Oct 17, 2022

2Ring Dashboards & Wallboards 8.7 and a New Connector for Five9

2Ring announces a brand new Five9® connector, and also a minor release of 2Ring Dashboards & Wallboards – 8.7.0. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS DW FIVE9 FIVE9 CONNECTOR NEW RELEASE RELEASE NOTES WALLBOARDS
Press Release by 2Ring - Sep 15, 2022

End-of-Sale, End-of-Life, and End-of-Maintenance Announcement for 2Ring Call Accounting

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


CALL ACCOUNTING END OF LIFE END OF MAINTENANCE END OF SALE EOL EOM PRESS RELEASE
Blog by 2Ring - Sep 12, 2022

2Ring Dashboards & Wallboards: How Real-Time Reporting Can Improve the Customer Experience just as much as the Agent/Employee Experience

The very nature of customer experience, the way the consumer interacts with different types of businesses, institutions, and enterprises has changed drastically in the past three years. Common face-to-face interactions have been replaced by virtual contact, video calls, web chats, and conversational AI Read More...


BLOG CUSTOMER EXPERIENCE CX DASHBOARDS REALTIME ALERTING REALTIME REPORTING WALLBOARDS
Press Release by 2Ring - Aug 03, 2022

2Ring Part of 2022 Five9 CX Summit for the First Time

2Ring, a renowned supplier of software add-ons to contact center platforms, has become a sponsor of the upcoming 2022 Five9® CX Summit in Las Vegas (August 9-11 @ the ARIA Resort). Read More...


FIVE9
Press Release by 2Ring - Jun 30, 2022

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v4.x, 5.0.x and 5.1.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO END OF MAINTENANCE EOM FINESSE GADGETS GADGETS FOR CISCO FINESSE PRESS RELEASE UCCE UCCX
Blog by 2Ring - Jun 27, 2022

2Ring @ Cisco Live! 2022 Recap ..

We want to thank each and every one of you that made it to Cisco Live!® this year! I think we can all agree that Cisco Live! 2022 was a tremendous success! The turnout was fantastic, and we really enjoyed catching up with everyone after a three-year long hiatus 🙂 Read More...


CISCO
Press Release by 2Ring - Jun 21, 2022

2Ring Gadgets for Cisco Finesse v6.1 – Red Hat

2Ring Gadgets for Cisco Finesse® (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...


CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Jun 13, 2022

2Ring Dashboards & Wallboards v8.6

2Ring Dashboards & Wallboards v8.6 is available as of June 13th, 2022. Learn more about this feature-rich release by reading our press release. Read More...


DASHBOARDS DW NEW RELEASE RELEASE NOTES WALLBOARDS
Press Release by 2Ring - Apr 26, 2022

Amazon Connect Connector for 2Ring Dashboards & Wallboards

2Ring is excited to announce the Amazon Connect Connector for 2Ring Dashboards & Wallboards. Read More...


2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT DASHBOARDS WALLBOARDS