Mar 01, 2019
2Ring is proud to announce that Kevin Schleising, a sales and contact centre professional, has joined the 2Ring team as UK & Ireland Sales Director. In this role, Kevin will be responsible for working with existing & developing new channel partner relationships; partnering with clients to uncover, understand, and effectively address business issues; and providing direct sales support for opportunities.
Kevin is a well known figure who brings over 18 years of Unified Communications and Contact Centre sales experience to 2Ring. He has a proven track record of developing channel partner relationships and gaining customer confidence through a consultative sales process designed to achieve customer success & Return on Investment. Prior to joining 2Ring, Kevin held positions as a Sales Manager for the Public Sector division of BT IT Services & more recently working as a contact centre & compliance specialist at Red Box.
“I am excited to be joining a growing and enthusiastic team,” says Kevin. “This opportunity fits my professional and personal goals. 2Ring has a strong contact centre background which provides enhancements and additional capabilities that drive productivity and extra business value for the customer. 2Ring’s solutions allow improved agent productivity and additional insight to the agent to achieve an improved Customer Experience. I look forward to helping grow the presence of 2Ring within UK&I and achieving success with partners & end users alike."
According to Peter Kolenic, Sales director for EMEAR at 2Ring, the time was right to bring in a skilled professional based in the UK "Since the introduction of 2Ring products on Cisco's price list, our business has continued to grow, and we have to enhance support to our UK&I partners and customers" Peter says. "We are very pleased that Kevin decided to join our team and we believe that his hard work and dedication will allow us to continue to pay close attention to the rapidly increasing demand for a unified workspace within the contact centre & helping customers gain valuable insights enabling an increase in customer satisfaction with new additions to our product offering, including Staffino and Agent Balance."
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
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