2Ring Gadgets for Cisco Finesse v3.4
- Performance Optimization - loading of Gadgets has been optimized for better performance.
- Cisco Finesse 11.6 Support - support for Cisco Finesse 11.6 has been added.
- CRM Connector for Salesforce - support for Lightning Mode has been added.
- Dialog Gadget - all standard media properties can now be part of a layout (including new properties added in 11.6 such as queueName).
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Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
Related Press Releases
2Ring Scripts & Forms v3.2 - adding support for newer MS SQL Servers, and forms now support pre-selecting dates, and come with a new card type - a drop down list.
Recap of all the 2Ring Engineering Deathmatch videos.
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition to the latest release of 2Ring Dashboards & Wallboards.
2Ring Gadgets for Cisco Finesse v4.2 and 2Ring Dashboards & Wallboards v7.1 have achieved Cisco compatibility certification with Cisco Finesse for Cisco Contact Center – UCCX and UCCE v12.