2Ring Gadgets for Cisco Finesse v3.4

2Ring GADGETS for Cisco Finesse 3.4 is available and shipping as of today. Schedule a live demo.

What's New?

  • Performance Optimization - loading of Gadgets has been optimized for better performance.
  • Cisco Finesse 11.6 Support - support for Cisco Finesse 11.6 has been added.
  • CRM Connector for Salesforce - support for Lightning Mode has been added.
  • Dialog Gadget - all standard media properties can now be part of a layout (including new properties added in 11.6 such as queueName).

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Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which, also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


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