Apr 18, 2017
2Ring CALL ACCOUNTING v5.0 adds reporting for CUCM (Cisco Unified Communications Manager) hunt groups.
- Improved Reporting Performance
- Built-in reports now load faster than in the past.
- Rewrote Report Scheduler
- The new scheduled does not use PHP anymore.
- Added an Improved License Check
- The actual licensing does not change, and the solution is still licensed by the number of extensions registered in CUCM.
- Added Three Brand New Hunt Group Reports:
Call List Report
Summary by Called Number
Summary by Pilot Number
Stay in Touch
Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
A blog post from Thijs Koolaard: Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?
2Ring Call Accounting v5.0 - CUCM Hunt Groups Reports.