2Ring Phone Services v7.6.0


Sep 12, 2016

2Ring Phone Services (IPPS) v7.6.0 is available as of today. To learn more, schedule a live demo over Cisco WebEx.

New Features

  • New version of Directory OData service used by 2Ring Gadgets for Cisco Finesse
  • Call report by Pickup Groups
  • Rendered CLID now supports custom texts for Number not Found and Number not Supplied

 Bug Fixes

  • When label (contact name) is longer than 30 characters SD BLF will not fail with error 500.
  • Received calls phone service is now able to show Advanced view correctly.
  • IP Address cache can sync even uncontrolled (no user is associated with) devices.
  • CUCM contact import works correctly when more then 5000 (one page) end-users exists on CUCM.

To be the first to know about what's new, follow us on Twitter @2Ring4UC or sign up to our RSS channel.

Stay in Touch

To be the first to know what's new, follow us on Twitter @2Ring4UC or sign up to our RSS channel.

Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


Dashboards & Wallboards v8.2, now with Support for WXCC (Cisco Webex Contact Center)

Introducing a brand-new connector for Cisco's new cloud-based contact center platform, Webex Contact Center.
More

2Ring Phone Services v7.6.6 - Salesforce Integration for CUCM

2Ring Phone Services v7.6.6 - adding Salesforce screen-pop for CUCM (basic telephony), additional contact details part of speed-dials, ..
More

2Ring Phone Services v7.6.5

2Ring Phone Services v7.6.5 - additional speed-dial actions are now supported
More

2Ring Phone Services v7.6.4

2Ring Phone Services v7.6.4 - create users manually, faster reports, ignore button added to CLID, speed dial enhancements, ..
More

Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?

A blog post from Thijs Koolaard: Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?
More