2Ring Phone Services v7.6.0

2Ring Phone Services (IPPS) v7.6.0 is available as of today. To learn more, schedule a live demo over Cisco WebEx.

New Features

  • New version of Directory OData service used by 2Ring Gadgets for Cisco Finesse
  • Call report by Pickup Groups
  • Rendered CLID now supports custom texts for Number not Found and Number not Supplied

 Bug Fixes

  • When label (contact name) is longer than 30 characters SD BLF will not fail with error 500.
  • Received calls phone service is now able to show Advanced view correctly.
  • IP Address cache can sync even uncontrolled (no user is associated with) devices.
  • CUCM contact import works correctly when more then 5000 (one page) end-users exists on CUCM.

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Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


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