In this special Cisco Live! edition of Engineering Deathmatch sponsored by 2Ring, the engineers were challenged with configuring 2Ring COMPACT AGENT and 2Ring GADGETS for Cisco Finesse.

Two collaboration CCIEs, Anthony "The Antagonizer" Holloway and Chad "The Stack" Stachowicz, face off in this battle for the ages to see who will be victorious.

 

More information about the challenge including the scenario are available on Engineering Deathmatch website:

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Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


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