2Ring GADGETS for Cisco Finesse v2.0.1 is available
Jun 16, 2015
2Ring GADGETS for Cisco Finesse version 2.0.1 is available as of today.
- 2Ring ORCHESTRATOR (workflow mechanism) now contains references to sample configuration files and to the solution's documentation
- Inside of 2Ring TEAM Gadget, profile apps do not reload/refresh upon switching between apps/tabs under the existing agent/user profile
- The process of loading of queues in 2Ring TEAM Gadget is no longer impacted by uppercase login name
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
2Ring Dashboards & Wallboards v8.5 is available as of January 11th, 2022 and we think that you are going to love all the new usability enhancements that it has to offer.
2Ring's official statement regarding the Apache Log4j Vulnerability.
Dashboards & Wallboards release 8.3 introduces support for a new connector for Genesys Cloud and various other usability enhancements.
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition to the latest release of 2Ring Dashboards & Wallboards (v7).