UCCE Connector v4.5.2 for 2Ring Dashboards & Wallboards
Apr 21, 2015
2Ring DASHBOARDS&WALLBOARDS v4.5.2 includes a new version of the connector for Cisco Unified Contact Center Enterprise (UCCE) edition - version 4.5.2.
- Agents States Grid calculation is optimized for Precision Queues and Skill Groups
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
2Ring Dashboards & Wallboards v8.5 is available as of January 11th, 2022 and we think that you are going to love all the new usability enhancements that it has to offer.
2Ring's official statement regarding the Apache Log4j Vulnerability.
2Ring® has announced the general availability of 2Ring Dashboards & Wallboards Connector for Five9 Intelligent Cloud Contact Center.
2Ring Dashboards & Wallboards combines with Genesys Customer Experience Platform to bring powerful and yet business-user-friendly real-time reporting and alerting to Genesys Cloud CX.