UCCX Connector v4.5.3 for 2Ring Dashboards & Wallboards has been released

2Ring DASHBOARDS&WALLBOARDS v4.5.2 includes a new version of the connector for Cisco Unified Contact Center Express (UCCX) edition - version 4.5.3.

Bug Fixes

  • ACD Calls Handled KPI now only includes calls of which TalkTime is greater than 0
  • CSQ Grids do not show NULL row anymore

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Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


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