2Ring Call Accounting v4.2

What’s new in 2Ring CALL ACCOUNTING v4.2?

New Features

  • Reporting Presets - users can save a report filter configuration to a preset and use it again in the future

  • Report Subscriptions - users' subscriptions use the above mentioned config presets and CA scheduler for scheduling

  • Subscriptions can be managed in Subscriptions List

  • Certain reports can be hidden for certain user groups

  • New report category (Admin) with two new reports (Call Detail, Calls With Details)

  • Port and Exchange filters were replaced with a new port filter

 

Our plan is to introduce at least one more release before the end of 2014.

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Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


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