2Ring Scripts & Forms v2.1 - Release Notes
What’s new in 2Ring SCRIPTS&FORMS v2.1?
- An item with a textbox can now be mutiline and it can be set to a required size (picture 1: form UI, picture 2: config UI)
- A text-box can be accompanied with a Datetime picker
- Pulldown with filter. This can be used instead of radio buttons (picture 1: form UI, picture 2: config UI)
- The scripts/forms now support longer texts
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Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
Related Press Releases
2Ring Scripts & Forms v3.2 - adding support for newer MS SQL Servers, and forms now support pre-selecting dates, and come with a new card type - a drop down list.
2Ring Scripts & Forms v3.1 - adding support for SSO, and dropping support for standalone deployments.
2Ring Scripts & Forms v3.0 - providing advanced wrap-up forms, wizards, and guiding scripts with every new interaction.
The official press release on 2Ring joining Cisco SolutionsPlus Program