2Ring Phone Services v7.2.2 - Release Notes
What’s new in 2Ring PHONE SERVICES (IPPS) v7.2.2?
- Contact List Page - optimized for faster contact loading
Language settings for CLID module work correctly
National characters are displayed correctly in Weather, RSS, InfoDir and Trees
SMS sending through Unified Messaging is available
Search mobile numbers in the Messaging (on IP Phones) and send SMS messages
Users now cannot edit address books for which they do not have permissions by simply changing ID in the address bar
PhoneLock works even on phones without associated user. Unlocking is achieved using administrator's PIN only
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2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which, also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
Related Press Releases
2Ring Phone Services v7.5 - adding service shortcuts, desktop client, and clid for Cisco Jabber.
2Ring Phone Services v7.4.1 - improving directory search interface for 2Ring Team Gadget.
2Ring Phone Services v7.4 - adding new MS Office add-ins, importing contacts from CUPS (Cisco Jabber), click2dial in reports.
2Ring Phone Services v7.3 - adding Hunt Groups reports, sidecar management, missed call alerts, ..