2Ring Gadgets v1.6 and 2Ring Compact Agent v1.3

What’s new in 2Ring GADGETS for Cisco Finesse v1.6?

New Features

  • MS AD (Active Directory) search is much much faster now
  • Enhanced dialing rules (more control over the transformation of a telephone number before dialing)
  • Bug Fixes - memory leaks fixed

What’s new in 2Ring COMPACT AGENT v1.3?

New Features

  • Added localization support - it is possible to add more localization files
  • Currently shipping with English, Canadian French, German, and Russian localization

Stay in Touch

To be the first to know what's new, follow us on Twitter @2Ring4UC or sign up to our RSS channel.

Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which, also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


Related Press Releases

Recap of all 2Ring Engineering Deathmatch Episodes

Recap of all the 2Ring Engineering Deathmatch videos.
More

2Ring Gadgets for Cisco Finesse v4.1 (updated to include 4.2 release notes)

Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.1 - adding support for UCCX email.
More

The Award for the Most Innovative Agent Tool goes to 2Ring Gadgets for Cisco Finesse

2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018.
More

2Ring Gadgets for Cisco Finesse v4.0

This 4.0 release is our entrance into the multichannel arena.
More

2Ring Engineering Deathmatch 2018 - #CLUS

2Ring Engineering Deathmatch featuring 2Ring Dashboards & Wallboards, recorded at Cisco Live! 2018
More