2Ring Gadgets v1.6 and 2Ring Compact Agent v1.3
What’s new in 2Ring GADGETS for Cisco Finesse v1.6?
- MS AD (Active Directory) search is much much faster now
- Enhanced dialing rules (more control over the transformation of a telephone number before dialing)
- Bug Fixes - memory leaks fixed
What’s new in 2Ring COMPACT AGENT v1.3?
- Added localization support - it is possible to add more localization files
- Currently shipping with English, Canadian French, German, and Russian localization
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Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which, also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
Related Press Releases
Recap of all the 2Ring Engineering Deathmatch videos.
Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.1 - adding support for UCCX email.
2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018.
This 4.0 release is our entrance into the multichannel arena.