Great news is coming out from 2Ring software development team. Summer is gone and as well an old version of 2Ring DASHBOARDS & WALLBOARDS. What’s new in 3.7?

New features:

Explore a new menu with rightclick in the application:

  • Always on Top
  • Borderless
  • Full Screen Available
  • Change Screen Group (Switch in between the screens much faster – only one screen group available in demo.)
  • Reload Screen Group (Changes made in e.g layout if needed can be easily reloaded, without application restart)

 Administration

  • “Banners” button changed to “Send”, now it’s easier to send a quick message directly to the message bar
  • Predefined layout templates (Set of predefined templates available after installation, there will be a set of pre-defined template,   without KPI`s, changeable by the customer)
  • Flashing Mode (the KPI`s have flashing function)
  • Help – (Full documentation available)

Connectors

  • Set of connectors for UCCX, UCCE and Packaged UCCE
  • All pre-defined KPI`s are part of package

2Ring is a passionate producer of software for Unified Communications and Contact Centers. Our vision is to be seen by business decision makers from all over the world as a company with appealing software solutions. We want to achieve this by employing the most skilled software engineers that are able to transform their passion for development into high-quality, user-oriented products and also by bringing the 2Ring brand to new untapped markets.​

 

Stay in Touch

To be the first to know what's new, follow us on Twitter @2Ring4UC or sign up to our RSS channel.

Learn More About 2Ring

2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.


Are your Agents “Working from Home”? – Introducing the 2Ring Power Tool

Earlier this year we released our Agent Power Tool that has enabled Call Centers to provide the relevant KPIs (Key Performance Metrics) to the team members without utilizing the full screen window of the Browser.
More

2Ring Dashboards & Wallboards v8.0

Find out about the exciting new features that have been added in the latest 2Ring Dashboards & Wallboards v8.0 release.
More

How to Affordably Integrate your Applications with a Cisco Contact Center

This blog post is a practical and easy-to-read introduction to integrating CRM, Service Desk, or any other line of business applications with Cisco Contact Centers and thereby also an introduction to enabling automation.
More

2Ring and Calabrio Work Together to Enhance Cisco Finesse

Calabrio and 2Ring have joined forces to significantly boost agent and supervisor experiences in Cisco contact centers by integrating selected features from Calabrio.
More

2Ring Gadgets for Cisco Finesse v5.1

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms.
More