2Ring at Cisco All Aboard the Express VII - October 1st, 2013
Cisco Business Partners & Cisco Field Associates make sure not to miss out on October 1st session dedicated to Cisco Finesse – Next Generation Agent and Supervisor Desktop for Unified CCX, where 2Ring’s solution GADGETS for Cisco Finesse by 2Ring will be presented. This is a unique opportunity for all of yours Q&A’s. You will be provided with all of the necessary product knowledge and much more.
In case you will not be able to attend this event, make sure to schedule a WebEx with 2Ring sales representative and get all of the necessary product specifications>> GADGETS for Cisco Finesse. Schedule a WebEx right here!
Hope to see all of you there!
Make sure to read blogs by Michal Grebac dedicated to 2Ring GADGETS for Cisco Finesse.
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Learn More About 2Ring
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse – a solution that creates a truly unified work space for contact center agents, improves collaboration within the contact center, and via the use of 2Ring Compact Agent, also brings back-office and remote experts within agents’ reach. However, Cisco resellers should explore the entire suite of 2Ring solutions, which also includes 2Ring Dashboards & Wallboards (real-time reporting application), 2Ring Scripts & Forms (guiding scripts and wizards for call center agents to follow), 2Ring Phone Services, and 2Ring Call Accounting. For further info, please visit www.2Ring.com.
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2Ring Scripts & Forms v3.2 - adding support for newer MS SQL Servers, and forms now support pre-selecting dates, and come with a new card type - a drop down list.
Details on what has been added to 2Ring Dashboards & Wallboards v7.2
2Ring Gadgets for Cisco Finesse v4.2 and 2Ring Dashboards & Wallboards v7.1 have achieved Cisco compatibility certification with Cisco Finesse for Cisco Contact Center – UCCX and UCCE v12.
Details on what has been added to 2Ring Dashboards & Wallboards v7.1.
Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.1 - adding support for UCCX email.