Recently I got a shopping list from my wife. I decided to go to the shopping center closest to our office, and I got everything from the list under one roof. I just had to go to the right store/bank/post office to carry out the tasks on the list.

System integrators, more specifically, solution architects, receive similar lists from their customers or prospects. They can find vendors who have only one brick for the house or those who are able to provide multiple bricks at once - as we do here at 2Ring.

We started as a vendor of add-ons for unified communications and built products such as BUSINESS FAX, PHONE SERVICES and CALL ACCOUNTING. To make these solutions even better – user friendly – we built a set of connections between our products. So, for example, your contacts from 2Ring PHONE SERVICES can be used to identify callers in 2Ring CALL ACCOUNTING, or the same contacts can be used to identify fax senders, etc.

Our focus on UC was then expanded to collaboration, and so we built a set of applications for Cisco contact centers: 

• GADGETS for Cisco Finesse
• DASHBOARDS&WALLBOARDS
• SCRIPTS&FORMS
• COMPACT AGENT