News Room
Gadgets for Cisco Finesse v4.3
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
CISCO FINESSE GADGETS FOR CISCO FINESSE PRESS RELEASE
2Ring Phone Services v7.6.4
2Ring Phone Services (IPPS) v7.6.4 is now available. Read More...
IPPS PHONE SERVICES RELEASE NOTES
2Ring Dashboards & Wallboards v7.3
2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...
CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
2Ring Scripts & Forms v3.2
2Ring Scripts & Forms is a web-based tool that allows contact center agents to gather and capture structured information in real-time, from the start of each interaction. Read More...
RELEASE NOTES SCRIPTS & FORMS
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v6.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS EOL WALLBOARDS
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v1.x-5.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE EOL EOM WALLBOARDS
End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING GADGETS END OF MAINTENANCE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
Integrate your CRM with a Cisco Contact Center
Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...
BLOG CISCO GADGETS INTEGRATION
2Ring Dashboards & Wallboards v7.2
We are excited to announce the release of 2Ring Dashboards & Wallboards v7.2. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS RELEASE NOTES WALLBOARDS
6 Important Chat Statistics to Measure in your Contact Center #CCTR
So what metrics are important for real-time chat management? First of all, real-time metrics should be primarily important for contact center manager who is able to see and compare voice and chat queues. Read More...
2RING DASHBOARDS & WALLBOARDS CCTR DASHBOARDS REALTIME REPORTING WALLBOARDS