News Room
2Ring Dashboards & Wallboards v9.3
2Ring Dashboards & Wallboards (DW) v9.3 is available as of today. Please contact 2Ring support to discuss the next steps in getting your 2Ring Dashboards & Wallboards upgraded to 9.3 release OR how you can migrate to the 2Ring Cloud via the use of our new hybrid connectors for UCCX, PCCE, and UCCE. Read More...
CISCO DASHBOARDS & WALLBOARDS NEW RELEASE PCCE SELF-HOSTED UCCE UCCX
End-of-Life Announcement for 2Ring Gadgets for Cisco Finesse 8.2.x – 8.3.x Releases
This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
ANNOUNCEMENT CISCO END OF LIFE END OF MAINTENANCE EOL EOM GADGETS NEWS PRESS RELEASE
End-of-Life Announcement for 2Ring Dashboards & Wallboards 9.2.x Releases
This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
ANNOUNCEMENT CISCO DASHBOARDS & WALLBOARDS END OF LIFE END OF MAINTENANCE EOL EOM NEWS PRESS RELEASE
Beyond the scorecard – Why your CX Metrics might be lying to you ..
Customer experience metrics like NPS, CSAT, and service levels are essential for measuring performance—but they don’t always tell the full story. Discover how combining real-time contact center data, historical reporting, and customer behavior can help you uncover hidden CX issues and make better, data-driven decisions. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG CISCO
2Ring Gadgets for Cisco Finesse v8.4
2Ring Gadgets for Cisco Finesse® (GA) v.8.4 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via our demo form. Read More...
2RING GADGETS 2RING GADGETS FOR CISCO FINESSE CISCO GADGETS RELEASE NOTES
2Ring Gadgets for Cisco Finesse v8.3
2Ring Gadgets for Cisco Finesse® (GA) v.8.3 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via our demo form. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE GADGETS RELEASE NOTES
2Ring Dashboards & Wallboards v9.2.2 and 9.2.1
2Ring Dashboards & Wallboards (DW) v9.2.2 is available as of March 30, 2025. We strongly encourage all customers to take advantage of the 9.2.2 release and upgrade. Read More...
2RING DASHBOARDS & WALLBOARDS CISCO PCCE SELF-HOSTED UCCE UCCX
2Ring Announcement on 2025 Cisco S+ Pricing Updates
This document outlines upcoming (June 7, 2025) changes to 2Ring's pricing for Self-Hosted Subscriptions (affecting only migration pricing) and Cloud Subscriptions for Webex Contact Centers (requiring a transfer to a new SKU). Read More...
ANNOUNCEMENT CISCO CISCO SOLUTIONSPLUS DASHBOARDS & WALLBOARDS GADGETS FOR CISCO FINESSE PCCE PRESS RELEASE UCCE UCCX WEBEX CONTACT CENTER WXCC
Important Announcement: The Time to Upgrade 2Ring Gadgets for Cisco Finesse is Now
This is vital information concerning the need to for some of our customers to move forward with an upgrade of 2Ring Gadgets for Cisco Finesse. Read More...
2RING GADGETS FOR CISCO FINESSE ANNOUNCEMENT CISCO CISCO FINESSE PCCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v7.0
In this newest release, all native parts of the solution run on Linux. Windows nodes are no longer needed. This also means that this release comes with a brand-new deployment app, enhanced High Availability (HA) handling, and more efficient performance management. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE GADGETS NEW RELEASE PCCE UCCE UCCX