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Press Release by 2Ring - Apr 26, 2022

2Ring integrates kuando Busylights with Cisco Contact Centers

2Ring is proud to announce the general availability of kuando Busylight integration with Cisco Contact Centers via 2Ring Gadgets for Cisco Finesse.  Read More...


2RINGCX GADGETS FOR CISCO FINESSE INTEGRATION KUANDO KUANDO BUSYLIGHT
Blog by 2Ring - Apr 18, 2022

CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective

This blog is part of our larger blog series focused on integrating Cisco contact centers with CRM and Service Desk applications. Read More...


BLOG CISCO INTEGRATION MS DYNAMICS SALESFORCE SERVICENOW
Press Release by 2Ring - Jan 20, 2022

2Ring Gadgets for Cisco Finesse v5.3 – Soft Phones

2Ring Gadgets for Cisco Finesse (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce, and ServiceNow. Read More...


FINESSE GADGETS INTEGRATION RELEASE NOTES SOFT PHONES
Press Release by 2Ring - Jan 08, 2021

2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM

2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco Call Manager (CUCM) with Salesforce, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...


CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE
Press Release by 2Ring - Aug 14, 2020

2Ring and Calabrio Work Together to Enhance Cisco Finesse

Calabrio and 2Ring have joined forces to significantly boost agent and supervisor experiences in Cisco contact centers by integrating selected features from Calabrio Quality Management (Call Recording) and Calabrio Workforce Management (WFM) into Cisco Finesse via the use of 2Ring Gadgets for Cisco Finesse. Read More...


CALABRIO CALABRIO ONE CALL RECORDING FINESSE GADGETS FOR CISCO FINESSE INTEGRATION WFM
Blog by 2Ring - Jul 19, 2019

Integrate your CRM with a Cisco Contact Center

Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...


BLOG CISCO CISCO CC AND CRM CRM INTEGRATION GADGETS GADGETS CRM INTEGRATION