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Turn Cisco Finesse into an Attendant Console
Blog by Thijs Koolaard Mar 25, 2020 : With the addition of 2Ring Gadgets for Cisco Finesse, clients are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives. .. Read More »
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2Ring Gadgets for Cisco Finesse v5.0
Press Release by 2Ring Mar 10, 2020 : 2Ring Gadgets for Cisco Finesse v5.0 is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). .. Read More »
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2Ring Gadgets for Cisco Finesse v4.4.1
Press Release by 2Ring Mar 03, 2020 : 2Ring Gadgets for Cisco Finesse v4.4.1 is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). .. Read More »
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Statement from 2Ring regarding Mozilla.org Add-on
Press Release by 2Ring Jan 31, 2020 : Mozilla.org has temporarily disabled a 2Ring add-on in its Firefox Add-ons catalogue due to policy violation concerns. .. Read More »
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2Ring Gadgets for Cisco Finesse v4.3.1-4.3.6
Press Release by 2Ring Jan 30, 2020 : 2Ring Gadgets for Cisco Finesse v4.3.1-4.3.6 is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). .. Read More »
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IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80
Press Release by 2Ring Jan 29, 2020 : This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome. .. Read More »
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8 Reasons to Use 2Ring Staffino and Not IVR Post Call Surveys
Blog by Staffino & 2Ring Jan 21, 2020 : IVR and 2Ring Staffino email/SMS post call surveys may seem comparable with their easiness of execution and low cost. However, there are some significant differences that you should know about. .. Read More »
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End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x
Press Release by 2Ring Jul 29, 2019 : This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition to the latest release of 2Ring Dashboards & Wallboards (v1-3). EoM announcement. .. Read More »