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Press Release by 2Ring - Jun 28, 2022

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v4.x, 5.0.x and 5.1.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO END OF MAINTENANCE EOM FINESSE GADGETS GADGETS FOR CISCO FINESSE PRESS RELEASE UCCE UCCX
Press Release by 2Ring - Jun 21, 2022

2Ring Gadgets for Cisco Finesse v6.1 – Red Hat

2Ring Gadgets for Cisco Finesse (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...


CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE LINUX NEW RELEASE RED HAT RELEASE NOTES UBUNTU UCCE UCCX
Blog by 2Ring - May 10, 2022

Tips for Configuring Grids in 2Ring Dashboards & Wallboards

This blog post would like to help users who are new to configuring layouts in 2Ring DASHBOARDS&WALLBOARDS, a real-time reporting solution for Cisco Unified Contact Centers - Express (UCCX), Enterprise (UCCE), and Packaged UCCE. Read More...


2RING DASHBOARDS & WALLBOARDS BLOG CISCO DASHBOARDS DW GRIDS UCCE UCCX WALLBOARDS
Blog by 2Ring - Apr 07, 2022

New Blog Series from 2Ring: CRM Integrations in Cisco Contact Centers

Welcome to a brand-new blog series from 2Ring that will provide you with consistent insights into integrating CRM system(s) within Cisco Contact Centers. Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Oct 07, 2020

2Ring Dashboards & Wallboards v8.0

2Ring Dashboards & Wallboards v8.0 is available as of today.  Take a look at the latest features offered by 2Ring's real-time reporting solution! Read More...


CISCO DASHBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Blog by 2Ring - Sep 15, 2020
Blog by 2Ring - Mar 25, 2020

Turn Cisco Finesse into an Attendant Console

Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...


2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Sep 10, 2019

2Ring Dashboards & Wallboards v7.3

2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...


CISCO DASHBOARDS DASHBOARDS & WALLBOARS NEW RELEASE PCCE UCCE UCCX WALLBOARDS
Press Release by 2Ring - Feb 13, 2019

2Ring Dashboards & Wallboards v7.1

2Ring Dashboards & Wallboards v7.1 is here, the first 7.x release enabling all of our existing customers (with valid support coverage) to seamlessly upgrade to this latest release - you can now also open a ticket requesting upgrade here. Read More...


2RINGCX CISCO DASHBOARDS NEW RELEASE PCCE RELAEASE NOTES UCCE UCCX WALLBOARDS
Press Release by 2Ring - Feb 03, 2019

2Ring Gadgets for Cisco Finesse v4.1 (updated to include v4.2 release notes)

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE RELEASE NOTES UCCE UCCX