News Room
The Importance of Real-Time Reporting and Alerting in the CX Journey: An Interview with Kevin Schleising and Kris Hall
High-quality support from contact centers often determines whether a customer stays or switches to a competitor. There are many technologies that help ensure the smooth operation of contact centres, but it’s crucial for them to choose both a suitable platform to build on and a reliable real-time reporting and alerting solution. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG CX FIVE9 REAL-TIME REPORTING
2Ring Dashboards & Wallboards v9.2.2 and 9.2.1
2Ring Dashboards & Wallboards (DW) v9.2.2 is available as of March 30, 2025. We strongly encourage all customers to take advantage of the 9.2.2 release and upgrade. Read More...
2RING DASHBOARDS & WALLBOARDS PCCE SELF-HOSTED UCCE UCCX
2Ring Gadgets for Cisco Finesse v8.2
2Ring Gadgets for Cisco Finesse® (GA) v.8.2 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via our demo form. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS PCCE UCCE UCCX
7 Reasons Why Real-Time Alerting Is a Must-Have Feature for Contact Centers
Given the speed at which things evolve today, businesses are investing heavily in technologies to stay competitive and deliver top performance. In the world of contact centers — no matter what platform or software you use — real-time alerting should be a critical part of your setup. Read More...
AMAZON CONNECT CLOUD DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD NICE CXONE REALTIME ALERTING REALTIME REPORTING SERVICENOW WEBEX CONTACT CENTER
2Ring Announcement on 2025 Cisco S+ Pricing Updates
This document outlines upcoming (June 7, 2025) changes to 2Ring's pricing for Self-Hosted Subscriptions (affecting only migration pricing) and Cloud Subscriptions for Webex Contact Centers (requiring a transfer to a new SKU). Read More...
ANNOUNCEMENT CISCO CISCO SOLUTIONSPLUS DASHBOARDS & WALLBOARDS GADGETS FOR CISCO FINESSE PCCE PRESS RELEASE UCCE UCCX WEBEX CONTACT CENTER WXCC
How 2Ring Empowers Resellers to Succeed
At 2Ring, we recognize the invaluable role that our partners and resellers play in delivering value to our joint customers. As we have become cloud centric and continue to innovate with AI, enhance our support, we are more committed than ever to strengthening our support for resellers. Read More...
BLOG CHANNEL PARTNERS RESELLERS
End-of-Life Announcement for 2Ring Gadgets for Cisco Finesse 7.x – 8.0.x Releases
This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
END OF LIFE END OF MAINTENANCE EOL EOM GADGETS PRESS RELEASE
End-of-Life Announcement for 2Ring Dashboards & Wallboards 9.0.x – 9.1.x Releases
This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
END OF LIFE END OF MAINTENANCE EOL EOM PRESS RELEASE
2Ring Dashboards & Wallboards v9.2
2Ring Dashboards & Wallboards (DW) v9.2 is available as of Nov 29, 2024. We strongly encourage all customers to take advantage of the 9.2 release and upgrade. Read More...
DASHBOARDS & WALLBOARDS NEW RELEASE PCCE PRESS RELEASE UCCE UCCX
Dashboards & Wallboards: ServiceNow Connector Updates
The ServiceNow Connector for 2Ring Dashboards & Wallboards has been updated with a host of new features. Read the press release to get a detailed breakdown. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE SERVICENOW UCCE UCCX WALLBOARDS