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Dashboards & Wallboards v8.2, now with Support for WXCC (Cisco Webex Contact Center)
Press Release by 2Ring Jan 11, 2021 : Introducing a brand-new connector for Cisco's new cloud-based contact center platform, Webex Contact Center. .. Read More »
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2Ring Phone Services v7.6.6 - Salesforce Integration for CUCM
Press Release by 2Ring Jan 08, 2021 : 2Ring Phone Services v7.6.6 - adding Salesforce screen-pop for CUCM (basic telephony), additional contact details part of speed-dials, .. .. Read More »
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2Ring Dashboards & Wallboards v8.0
Press Release by 2Ring Oct 07, 2020 : Find out about the exciting new features that have been added in the latest 2Ring Dashboards & Wallboards v8.0 release. .. Read More »
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2Ring Phone Services v7.6.5
Press Release by 2Ring Jul 31, 2020 : 2Ring Phone Services v7.6.5 - additional speed-dial actions are now supported .. Read More »
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2Ring Gadgets for Cisco Finesse v4.3
Press Release by 2Ring Oct 03, 2019 : Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.3 - adding support for ad-hoc integrations, a brand new UI for 2Ring Team Gadget - enhanced agent roster, current dialogs for UCCX chat and email, .. .. Read More »
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2Ring Dashboards & Wallboards v7.3
Press Release by 2Ring Sep 10, 2019 : Details on what has been added to 2Ring Dashboards & Wallboards v7.3 .. Read More »
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2Ring Dashboards & Wallboards v7.2
Press Release by 2Ring Jun 28, 2019 : Details on what has been added to 2Ring Dashboards & Wallboards v7.2 .. Read More »
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2Ring Dashboards & Wallboards v7.1
Press Release by 2Ring Feb 13, 2019 : Details on what has been added to 2Ring Dashboards & Wallboards v7.1. .. Read More »
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2Ring Gadgets for Cisco Finesse v4.1 (updated to include 4.2 release notes)
Press Release by 2Ring Feb 08, 2019 : Details on what has been added to 2Ring Gadgets for Cisco Finesse v4.1 - adding support for UCCX email. .. Read More »
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2Ring Dashboards & Wallboards v7.0
Press Release by 2Ring Dec 17, 2018 : Details on what has been added to 2Ring Dashboards & Wallboards v7.0. .. Read More »
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Connectors v6.2.x for 2Ring Dashboards & Wallboards
Press Release by 2Ring Dec 03, 2018 : Details on what has been added to 2Ring Dashboards & Wallboards connectors (UCCX, UCCE, Service Now) within a set of previous minor releases (6.2.1, 6.2.2, 6.2.3, and 6.2.4). .. Read More »
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2Ring Gadgets for Cisco Finesse v4.0
Press Release by 2Ring Oct 03, 2018 : This 4.0 release is our entrance into the multichannel arena. .. Read More »
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2Ring Gadgets for Cisco Finesse v3.7
Press Release by 2Ring Jun 29, 2018 : This is a smaller release with features such as Reskill Agents in Cisco Finesse (for UCCE only), Pick Teams Listed in Team Gadget, and possibly restricting Supervisors to only access data about agents who they manage .. .. Read More »
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2Ring Gadgets for Cisco Finesse v3.6
Press Release by 2Ring Mar 15, 2018 : This release is adding a brand new Agent State History profile app (filter, sort, groupings/totals by state, ..), Custom Action Buttons in Team Gadget, Support for Cisco SSO, and enhancements to Salesforce connector, .. .. Read More »
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2Ring Scripts & Forms v3.0 - Release Notes
Press Release by 2Ring Dec 15, 2017 : 2Ring Scripts & Forms v3.0 - providing advanced wrap-up forms, wizards, and guiding scripts with every new interaction. .. Read More »
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2Ring Gadgets for Cisco Finesse v3.5
Press Release by 2Ring Dec 14, 2017 : This release is adding ServiceNow Connector, Browser Extension, option to disable silent monitoring of supervisors, and support for 2Ring Scripts & Forms v3.x .. .. Read More »
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2Ring Gadgets for Cisco Finesse v3.4
Press Release by 2Ring Oct 12, 2017 : Release notes for Gadgets v3.4 .. Read More »
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2Ring Gadgets for Cisco Finesse v3.3
Press Release by 2Ring Sep 20, 2017 : Release notes for Gadgets v3.3 .. .. Read More »
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2Ring Call Accounting v5.1 - Release Notes
Press Release by 2Ring Sep 15, 2017 : 2Ring Call Accounting v5.1 - adding exports to CSV. .. Read More »
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2Ring Dashboards & Wallboards v6.2
Press Release by 2Ring Aug 18, 2017 : 2Ring Dashboards & Wallboards - Release Notes for v6.2 - introducing Pie / Donut / Timeline Charts, introducing multi-tenant security system featuring business units. .. Read More »
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2Ring Compact Agent v3.2.1 - Release Notes
Press Release by 2Ring Aug 02, 2017 : 2Ring Compact Agent v3.2.1 - adding support for OUTBOUND_DIRECT_PREVIEW, Right to left languages, and Hebrew localization. .. Read More »
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2Ring Gadgets for Cisco Finesse v3.2
Press Release by 2Ring Jul 12, 2017 : 2Ring Gadgets for Cisco Finesse - Release Notes for v3.2 .. Read More »
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2Ring Call Accounting v5.0 - Release Notes
Press Release by 2Ring Apr 18, 2017 : 2Ring Call Accounting v5.0 - CUCM Hunt Groups Reports. .. Read More »
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CUCM Connector v6.1.1 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Mar 10, 2017 : .. Read More »
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2Ring Dashboards & Wallboards v6.1
Press Release by 2Ring Feb 13, 2017 : 2Ring Dashboards & Wallboards - Release Notes for v6.1 - introducing source and layout sequences, and introducing nested layouts (embed a layout inside of another layout). .. Read More »
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2Ring Dashboards & Wallboards v6.0
Press Release by 2Ring Dec 22, 2016 : 2Ring Dashboards & Wallboards - Release Notes for v6.0 - introducing many new and enhanced content types including YouTube videos, KPI calendars, PDF documents, Tickers, Clocks, Images, Web Pages, .. .. Read More »
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UCCX Connector v5.3.2 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Oct 20, 2016 : .. Read More »
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UCCE Connector v5.3.3 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Oct 20, 2016 : .. Read More »
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CUCM Connector v5.3.1 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Oct 20, 2016 : .. Read More »
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UCCE Connector v5.3.2 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Jul 13, 2016 : .. Read More »
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UCCX Connector v5.3.1 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Jul 11, 2016 : .. Read More »
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2Ring DASHBOARDS&WALLBOARDS v5.1 has been released
Press Release by 2Ring Oct 30, 2015 : .. Read More »
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2Ring Compact Agent v2.2 - Release Notes
Press Release by 2Ring Oct 30, 2015 : 2Ring Compact Agent v2.2 - adding DB Lookup, Direct Transfer, and Direct Conference Actions. .. Read More »
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2Ring Gadgets for Cisco Finesse v2.1
Press Release by 2Ring Jul 29, 2015 : CallVar Editor .. Read More »
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2Ring GADGETS for Cisco Finesse v2.0.1 is available
Press Release by 2Ring Jun 16, 2015 : .. Read More »
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2Ring Call Accounting v4.4 - Release Notes
Press Release by 2Ring May 08, 2015 : 2Ring Call Accounting v4.4 - enables budget control for CUCM. .. Read More »
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2Ring Phone Services v7.4.1 - Release Notes
Press Release by 2Ring May 05, 2015 : 2Ring Phone Services v7.4.1 - improving directory search interface for 2Ring Team Gadget. .. Read More »
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UCCE Connector v4.5.2 for 2Ring Dashboards & Wallboards
Press Release by 2Ring Apr 21, 2015 : 2Ring DW - UCCE Connector v4.5.2 - bug fixes .. Read More »
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UCCX Connector v4.5.3 for 2Ring Dashboards & Wallboards has been released
Press Release by 2Ring Apr 17, 2015 : Dashboards & Wallboards UCCX Connectors 4.5.3 .. Read More »
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A new UCCX Connector for 2Ring Dashboards & Wallboards v4.5.1 has been released
Press Release by 2Ring Mar 26, 2015 : .. Read More »
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2Ring Phone Services v7.4.0 - Release Notes
Press Release by 2Ring Mar 16, 2015 : 2Ring Phone Services v7.4 - adding MS Office add-ins, importing contacts from CUPS (Cisco Jabber), click2dial in reports. .. Read More »
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2Ring Phone Services v7.3 - Release Notes
Press Release by 2Ring Feb 19, 2015 : 2Ring Phone Services v7.3 - adding Hunt Groups reports, sidecar management, missed call alerts, .. .. Read More »
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2Ring Compact Agent v1.5.1 - Release Notes
Press Release by 2Ring Jan 20, 2015 : 2Ring Scripts & Forms v1.5.1 - adding advanced workflow, support for UCCX 10.6, and embedded browser with a splitter. .. Read More »
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2Ring Call Accounting v4.3 - Release Notes
Press Release by 2Ring Nov 14, 2014 : 2Ring Call Accounting v4.3 - support for multiple time zones, editing of subscription emails, and a budget report. .. Read More »
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2Ring Call Accounting v4.2
Press Release by 2Ring Sep 03, 2014 : 2Ring Call Accounting v4.2 Release Notes - adding report presets, subscriptions, .. .. Read More »
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2Ring Compact Agent v1.4 - Release Notes
Press Release by 2Ring Aug 05, 2014 : 2Ring Compact Agent v1.4 - embedding of layouts from 2Ring Dashboards & Wallboards, and advanced workflow. .. Read More »
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2Ring Phone Services v7.2.2 - Release Notes
Press Release by 2Ring Jul 14, 2014 : 2Ring Phone Services v7.2.2 - Contact List Page - optimized for faster contact loading + bug fixes. .. Read More »
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2Ring Gadgets v1.6 and 2Ring Compact Agent v1.3
Press Release by 2Ring Jun 10, 2014 : .. Read More »
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2Ring Phone Services v7.2 and v7.2.1 - Release Notes
Press Release by 2Ring May 23, 2014 : 2Ring Phone Services v7.2 - adding caller identification via ECC, and SSO support for 2Ring Desktop Client. .. Read More »
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2Ring Dashboards & Wallboards v3.7
Press Release by 2Ring Sep 25, 2013 : 2Ring Dashboards & Wallboards v3.7 .. Read More »
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2Ring Call Accounting v4.0
Press Release by 2Ring Jul 15, 2013 : 2Ring Call Accounting v4.0 Release Notes - new web user interface .. Read More »
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2Ring Phone Services v6.3.2 - Release Notes
Press Release by 2Ring May 11, 2013 : 2Ring Phone Services v6.3.2 - new version of Outlook add-in, enhanced searching options, .. .. Read More »
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2Ring Phone Services v6.3 - Release Notes
Press Release by 2Ring May 06, 2013 : 2Ring Phone Services v6.3 - audio streaming, scheduler for period alerts, and much more. .. Read More »