News Room
2Ring Phone Services v7.6.4
2Ring Phone Services (IPPS) v7.6.4 is now available. Read More...
IPPS PHONE SERVICES RELEASE NOTES
2Ring Dashboards & Wallboards v7.3
2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...
CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
2Ring Scripts & Forms v3.2
2Ring Scripts & Forms is a web-based tool that allows contact center agents to gather and capture structured information in real-time, from the start of each interaction. Read More...
RELEASE NOTES SCRIPTS & FORMS
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v6.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS EOL WALLBOARDS
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v1.x-5.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE EOL EOM WALLBOARDS
End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING GADGETS END OF MAINTENANCE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
Integrate your CRM with a Cisco Contact Center
Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...
BLOG CISCO GADGETS INTEGRATION
2Ring Dashboards & Wallboards v7.2
We are excited to announce the release of 2Ring Dashboards & Wallboards v7.2. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS RELEASE NOTES WALLBOARDS
6 Important Chat Statistics to Measure in your Contact Center #CCTR
So what metrics are important for real-time chat management? First of all, real-time metrics should be primarily important for contact center manager who is able to see and compare voice and chat queues. Read More...
2RING DASHBOARDS & WALLBOARDS CCTR DASHBOARDS REALTIME REPORTING WALLBOARDS
2Ring Achieves Multiple Cisco Compatibility Certifications
2Ring announced that its 2Ring Gadgets for Cisco Finesse v4.2 and 2Ring Dashboards & Wallboards v7.1 have achieved Cisco compatibility certification* with Cisco Finesse for Cisco Contact Center – UCCX and UCCE (incl. Packaged UCCE) release 12. Read More...
CERTIFICATION CISCO CISCO CERTIFICATION CISCO COMPATIBLE COMPATIBILITY