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Press Release by 2Ring - Nov 18, 2019

Brian Mazur joins 2Ring as Director of Channel Sales

2Ring, a Cisco Select Developer Partner, is proud to announce that Brian Mazur, a proven sales professional, has joined the 2Ring team as Director of Channel Sales. Read More...


ANNOUNCEMENT
Blog by 2Ring - Oct 04, 2019

Increase Customer & Agent Engagement: The Importance of Real Time Data within the Contact Centre

As both the Business to Consumer & Business to Business marketplace evolve all customers are looking for a quick, efficient & improved service. The ability to monitor and react to the performance of the customer contact center is vital for organizations to meet the service expectations of potential new customers & existing customers alike. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS REALTIME REPORTING WALLBOARDS
Press Release by 2Ring - Oct 03, 2019

Gadgets for Cisco Finesse v4.3

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE PRESS RELEASE
Press Release by 2Ring - Sep 24, 2019

2Ring Phone Services v7.6.4

2Ring Phone Services (IPPS) v7.6.4 is now available. Read More...


IPPS PHONE SERVICES RELEASE NOTES
Press Release by 2Ring - Sep 10, 2019

2Ring Dashboards & Wallboards v7.3

2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...


CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
Press Release by 2Ring - Aug 19, 2019

2Ring Scripts & Forms v3.2

2Ring Scripts & Forms is a web-based tool that allows contact center agents to gather and capture structured information in real-time, from the start of each interaction. Read More...


RELEASE NOTES SCRIPTS & FORMS
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v6.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS EOL WALLBOARDS
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v1.x-5.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE EOL EOM WALLBOARDS
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING GADGETS END OF MAINTENANCE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
Blog by 2Ring - Jul 19, 2019

Integrate your CRM with a Cisco Contact Center

Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...


BLOG CISCO GADGETS INTEGRATION