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Tag: Gadgets for Cisco Finesse

Blog by 2Ring - Apr 29, 2020

2Ring/Nettle is paving the way to the Conversational AI revolution

Today, Conversational AI is fueling this user-centric shift by enhancing every stage of the journey from customer care, awareness, and purchase. According to Juniper Research, meaningful, human like conversations between a customer and an intelligent chatbot in the USA are expected to contribute to $11B of cost savings and 2.5B hours saved by enterprises by 2023. Read More...


AI BLOG GADGETS GADGETS FOR CISCO FINESSE
Blog by 2Ring - Mar 25, 2020

Turn Cisco Finesse into an Attendant Console

Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...


2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Mar 10, 2020

2Ring Gadgets for Cisco Finesse v5.0

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE
Press Release by 2Ring - Jan 31, 2020
Press Release by 2Ring - Jan 30, 2020

2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS CISCO FINESSE GADGETS FOR CISCO FINESSE NEW RELEASE
Press Release by 2Ring - Oct 03, 2019

Gadgets for Cisco Finesse v4.3

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE NEW RELEASE PRESS RELEASE
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING GADGETS END OF MAINTENANCE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
Press Release by 2Ring - Feb 03, 2019

2Ring Gadgets for Cisco Finesse v4.1 (updated to include v4.2 release notes)

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


CISCO GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Nov 16, 2018

The Award for the Most Innovative Agent Tool goes to 2Ring Gadgets for Cisco Finesse

2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018. Read More...


CISCO CISCO AWARD GADGETS GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Oct 03, 2018

2Ring Gadgets for Cisco Finesse v4.0

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE RELEASE NOTES UCCE UCCX