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Tag: CX

Blog by 2Ring - Nov 16, 2015

Supervisor to Agent Broadcast Messaging in Cisco Finesse

Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right?  Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX
Press Release by 2Ring - Sep 03, 2015
Press Release by 2Ring - Jul 29, 2015
Press Release by 2Ring - Jun 17, 2015
Blog by 2Ring - Sep 14, 2014

Why one-stop shopping is the best choice for Cisco resellers

Recently I got a shopping list from my wife. I decided to go to the shopping center closest to our office, and I got everything from the list under one roof. I just had to go to the right store/bank/post office to carry out the tasks on the list. Read More...


2RING CCTR CONTACT CENTER SOLUTIONS CONTACT CENTER TECHNOLOGY CX DASHBOARDS GADGETS UC UCOMS WALLBOARDS