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Tag: Genesys Cloud

Blog by 2Ring - May 13, 2025

7 Reasons Why Real-Time Alerting Is a Must-Have Feature for Contact Centers

Given the speed at which things evolve today, businesses are investing heavily in technologies to stay competitive and deliver top performance. In the world of contact centers — no matter what platform or software you use — real-time alerting should be a critical part of your setup. Read More...

AMAZON CONNECT CLOUD DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD NICE CXONE REALTIME ALERTING REALTIME REPORTING SERVICENOW WEBEX CONTACT CENTER

Press Release by 2Ring - Dec 04, 2023

2Ring Dashboards & Wallboards – The Fall 23 Release

Please note that Fall 23 features will be first available to brand new tenants and towards the end of Q1/2024 existing tenants/subscribers will have these new features available as well. Read More...

AMAZON CONNECT CLOUD CXONE FIVE9 GENESYS CLOUD NEW RELEASE RELEASE NOTES SERVICENOW WEBEX CC

Press Release by 2Ring - Jun 29, 2023

2Ring Dashboards & Wallboards v9.0

2Ring Dashboards & Wallboards (DW) v9.0 is available as of today. This is a major version release that brings features that 2Ring customers have been craving for a long time. Read More...

2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO FIVE9 GENESYS CLOUD NEW RELEASE PCCE PRESS RELEASE RELEASE NOTES UCCE UCCX WXCC WXCC ENTERPRISE