Tag: Genesys Cloud
Small Feature, Big Impact: Why You Should Start Using URI Handlers in Your Dashboards & Wallboards
URI handlers aren't just for websites or emails. They can streamline everyday processes inside the software you already use. That’s why we’ve added URI support directly into 2Ring Dashboards & Wallboards. Read More...
AMAZON CONNECT BLOG CXONE DASHBOARDS DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD PCCE UCCE UCCX WALLBOARDS WEBEX CONTACT CENTER
7 Reasons Why Real-Time Alerting Is a Must-Have Feature for Contact Centers
Given the speed at which things evolve today, businesses are investing heavily in technologies to stay competitive and deliver top performance. In the world of contact centers — no matter what platform or software you use — real-time alerting should be a critical part of your setup. Read More...
AMAZON CONNECT CLOUD DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD NICE CXONE REALTIME ALERTING REALTIME REPORTING SERVICENOW WEBEX CONTACT CENTER
2Ring Dashboards & Wallboards – The Fall 23 Release
Please note that Fall 23 features will be first available to brand new tenants and towards the end of Q1/2024 existing tenants/subscribers will have these new features available as well. Read More...
AMAZON CONNECT CLOUD CXONE FIVE9 GENESYS CLOUD NEW RELEASE RELEASE NOTES SERVICENOW WEBEX CC
2Ring Dashboards & Wallboards v9.0
2Ring Dashboards & Wallboards (DW) v9.0 is available as of today. This is a major version release that brings features that 2Ring customers have been craving for a long time. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO FIVE9 GENESYS CLOUD NEW RELEASE PCCE PRESS RELEASE RELEASE NOTES UCCE UCCX WXCC WXCC ENTERPRISE