Tag: Dashboards & Wallboards
Five9 Promotes 2Ring to the Prominent “Select ISV Partner” Level
2Ring is proud to announce an expansion of its partnership with Five9, a pioneer in the CX and cloud contact center space. Building on its role as a Five9 ISV partner since 2021, 2Ring has now entered into a new reseller agreement with Five9 and reached the Select ISV Partner status. Read More...
ANNOUNCEMENT DASHBOARDS & WALLBOARDS FIVE9 FIVE9 CONNECTOR NEWS PRESS RELEASE
Small Feature, Big Impact: Why You Should Start Using URI Handlers in Your Dashboards & Wallboards
URI handlers aren't just for websites or emails. They can streamline everyday processes inside the software you already use. That’s why we’ve added URI support directly into 2Ring Dashboards & Wallboards. Read More...
AMAZON CONNECT BLOG CXONE DASHBOARDS DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD PCCE UCCE UCCX WALLBOARDS WEBEX CONTACT CENTER
7 Reasons Why Real-Time Alerting Is a Must-Have Feature for Contact Centers
Given the speed at which things evolve today, businesses are investing heavily in technologies to stay competitive and deliver top performance. In the world of contact centers — no matter what platform or software you use — real-time alerting should be a critical part of your setup. Read More...
AMAZON CONNECT CLOUD DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD NICE CXONE REALTIME ALERTING REALTIME REPORTING SERVICENOW WEBEX CONTACT CENTER
2Ring Announcement on 2025 Cisco S+ Pricing Updates
This document outlines upcoming (June 7, 2025) changes to 2Ring's pricing for Self-Hosted Subscriptions (affecting only migration pricing) and Cloud Subscriptions for Webex Contact Centers (requiring a transfer to a new SKU). Read More...
ANNOUNCEMENT CISCO CISCO SOLUTIONSPLUS DASHBOARDS & WALLBOARDS GADGETS FOR CISCO FINESSE PCCE PRESS RELEASE UCCE UCCX WEBEX CONTACT CENTER WXCC
2Ring Dashboards & Wallboards v9.2
2Ring Dashboards & Wallboards (DW) v9.2 is available as of Nov 29, 2024. We strongly encourage all customers to take advantage of the 9.2 release and upgrade. Read More...
DASHBOARDS & WALLBOARDS NEW RELEASE PCCE PRESS RELEASE UCCE UCCX
2Ring Successfully Passes ISO/IEC 27001:2022 Certification
2Ring is proud to announce that 2 Ring, spol. s r.o., the parent company of 2Ring America, Inc., producer of 2Ring software solutions, has successfully passed the ISO/IEC 27001:2022 certification audit. Read More...
ANNOUNCEMENT COMPANY STATEMENT DASHBOARDS & WALLBOARDS GADGETS FOR CISCO FINESSE NEWS PRESS RELEASE
Dashboards & Wallboards: ServiceNow Connector Updates
The ServiceNow Connector for 2Ring Dashboards & Wallboards has been updated with a host of new features. Read the press release to get a detailed breakdown. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE SERVICENOW UCCE UCCX WALLBOARDS
Microsoft Teams Notifications Update – 2Ring Dashboards & Wallboards
If you are utilizing the Notifications function to send alerts to Microsoft Teams Channels in the Dashboards & Wallboards solution, you might have recently noticed a new section on the notification, about O365 connectors being retired. Read the press release to see the next steps you should take. Read More...
DASHBOARDS & WALLBOARDS PCCE PRESS RELEASE UCCE UCCX
2Ring Announces Availability on NICE CXexchange Marketplace
In a move that promises to revolutionize how contact centers understand and engage with their data, 2Ring has announced that its flagship offering Dashboards & Wallboards, is now accessible through the NICE CXexchange marketplace. Read More...
CXONE DASHBOARDS & WALLBOARDS NICE NICE CXONE
Cisco Finesse Connector for 2Ring Dashboards & Wallboards
This brand-new connector introduces an agent state grid that significantly enhances the refresh rate for agent data that is crucial and that changes often. E.g. Agent state change is reflected almost immediately after the change occurs (similar to agent state reflected in 2Ring Team Gadget). Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE DASHBOARDS DASHBOARDS & WALLBOARDS FINESSE CONNECTOR NEW RELEASE PCCE UCCE UCCX WALLBOARDS