Tag: Webex Contact Center
7 Reasons Why Real-Time Alerting Is a Must-Have Feature for Contact Centers
Given the speed at which things evolve today, businesses are investing heavily in technologies to stay competitive and deliver top performance. In the world of contact centers — no matter what platform or software you use — real-time alerting should be a critical part of your setup. Read More...
AMAZON CONNECT CLOUD DASHBOARDS & WALLBOARDS FIVE9 GENESYS CLOUD NICE CXONE REALTIME ALERTING REALTIME REPORTING SERVICENOW WEBEX CONTACT CENTER
2Ring Announcement on 2025 Cisco S+ Pricing Updates
This document outlines upcoming (June 7, 2025) changes to 2Ring's pricing for Self-Hosted Subscriptions (affecting only migration pricing) and Cloud Subscriptions for Webex Contact Centers (requiring a transfer to a new SKU). Read More...
ANNOUNCEMENT CISCO CISCO SOLUTIONSPLUS DASHBOARDS & WALLBOARDS GADGETS FOR CISCO FINESSE PCCE PRESS RELEASE UCCE UCCX WEBEX CONTACT CENTER WXCC
2Ring Dashboards & Wallboards v8.8
2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO DASHBOARDS & WALLBOARDS FIVE9 GENESYS NEW RELEASE REALTIME ALERTING REALTIME REPORTING RELEASE NOTES WEBEX CONTACT CENTER
Dashboards & Wallboards v8.2, now with Support for WXCC (Cisco Webex Contact Center)
2Ring introduces Dashboards & Wallboards v8.2, now with Support for WXCC (Cisco Webex® Contact Center). Read More...
DASHBOARDS DW LAYOUTS PRESS RELEASE REALTIME REPORTING WALLBOARDS WEBEX CONTACT CENTER WXCC