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PINNED

2Ring Phone Services v7.6.6 - Salesforce Integration for CUCM

2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...
Press Release
PINNED

2Ring Phone Services v7.6.5

2Ring Phone Services (IPPS) v7.6.5 is available as of today, July 31st, 2020. Read More...
Press Release

2Ring Phone Services v7.6.4

2Ring Phone Services (IPPS) v7.6.4 is now available. Read More...
Press Release

2Ring Phone Services v7.6.1 - updated to incl. 7.6.2 and 7.6.3

2Ring Phone Services (IPPS) v7.6.3 is now available. Read More...
Press Release

2Ring Phone Services v7.4.1 - Release Notes

2Ring Phone Services (IPPS) version 7.4.1 is available as of today. Read More...
Press Release

2Ring Phone Services v7.4.0 - Release Notes

2Ring Phone Services (IPPS): just one month after the release of version 7.3, we are happy to inform you that version 7.4 is already available - this time it also brings some additional integration with 2Ring Compact Agent and 2Ring Gadgets for Cisco Finesse®. Read More...
Press Release

2Ring Phone Services v7.3 - Release Notes

2Ring Phone Services (IPPS) is a popular package for enhancing the feature set offered by Cisco® Unified Communications Manager (CUCM). So, what's new in version 7.3? Read More...
Blog

Adding Basic Contact Center Features to CUCM

If you need to monitor your staff or if you need to provide a bit of desktop automation for them, but you are not yet ready to go with a Contact Center, take a look at adding 2Ring Phone Services v7 to your deployment of Cisco® Unified Communications Manager. Read More...